Director of Business Analytics

<div class="content-intro">About UsInStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care.Team InStride Health: Our Core Values<ul><li>Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated. </li><li>Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.</li><li>Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.</li><li>Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.</li></ul></div>About the RoleWe are seeking a Director of Business Analytics to lead the development and execution of a comprehensive business intelligence strategy. Reporting directly to the Chief Financial Officer, this role will be instrumental in supporting InStride Health’s mission by translating data into actionable insights that improve business operations, drive innovation, and enhance the patient experience. The Director of Business Analytics will oversee all aspects of data analysis, reporting, and business intelligence initiatives across the organization.Responsibilities include, but are not limited to:<ul><li>Develop and Lead BI Strategy: Establish and execute a business intelligence strategy that aligns with organizational goals, enabling data-driven decision-making across the organization.</li><li>Data Analysis & Reporting: Oversee collection, analysis, and reporting of key business metrics to inform both short-term operations and long-term strategic planning.</li><li>Data Governance: Contribute to data governance initiatives by ensuring data quality, standardization, security, and compliance across reporting and analytics processes. Collaborate with data stewards and cross-functional teams to implement data policies and best practices.</li><li>Cross-Functional Collaboration: Partner with various departments (e.g., clinical, operational, product, marketing) to gather data requirements, build BI dashboards and reports, and develop actionable insights that solve business challenges and improve patient outcomes.</li><li>Advanced Modeling & Forecasting: Oversee predictive analytics initiatives and the development of forecasting models focused on demand modeling, capacity planning, and census growth.</li><li>Data-Driven Decision Making: Serve as a key advisor to executive leadership, providing data insights that drive decisions related to patient care, operational efficiency, and strategic growth.</li><li>Team Leadership: Manage and mentor the Business Intelligence team, providing leadership and fostering development to ensure a high-performing, collaborative team.</li><li>Stakeholder Communication: Communicate complex data findings and insights to non-technical stakeholders in a clear, actionable manner that drives business change and decision-making.</li><li>Continuous Improvement: Drive a culture of continuous improvement by regularly assessing BI tools, technologies, and processes to ensure they remain cutting-edge and deliver maximum value.</li><li> </li></ul>What You Need to Succeed in the Role<ul><li>7+ years of experience in business intelligence, data analytics, or a related field.</li><li>Bachelor’s or Master’s degree in Business, Data Science, Analytics, Computer Science, or a related field.</li><li>Proven success in developing and implementing BI strategies in fast-paced environments, aligning activities with strategic company goals, and providing executive-level insights that shape key business decisions and drive growth.</li><li>Strong proficiency in SQL, Python, or R and experience with BI tools (Sigma, Tableau, Power BI), data visualization, and database management to effectively communicate complex data in simple, actionable formats.</li><li>Strong leadership and team management capabilities. Proven ability to inspire and manage a team of data analysts and business intelligence professionals to deliver impactful, data-driven solutions.</li><li>Excellent communication skills, with the ability to present complex data insights to non-technical stakeholders.</li><li>Advanced analytical and problem-solving skills. Strong ability to analyze complex data sets, identify trends, and derive meaningful insights that influence decision-making and performance improvements.</li><li>Ability to manage multiple projects and priorities in a dynamic environment.</li><li>Experience working in healthcare or a mission-driven organization is a plus.</li></ul> The expected annual salary for this role is between $155,000-$185,000. Actual starting salary will be determined on an individualized basis and will be based on several factors including but not limited to specific skill set, work experience, etc. In addition to base compensation, this role offers a target performance-based bonus. <div class="content-conclusion">Why Join Our Team<ul><li>Generous benefits package (401k with match, Flexible PTO, paid holidays, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more)</li><li>Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment</li><li>Ability to help hundreds of children and families access desperately-needed evidence-based care</li><li>Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem</li><li>Fully virtual: work from the comfort of your home with periodic in-person retreats</li></ul>Commitment to Diversity, Equity, Inclusion, & Belonging (DEIB)We want to make our clinical services available for everyone, no matter where you come from, what you look like, or how you identify. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team. Through these efforts, we support two primary objectives at InStride Health:<ol><li>Providing high quality patient care to families. We are in a privileged position to support families during a vulnerable time in their lives. We approach all families and each other with compassion and are most effective as a diverse team where all individuals feel valued, respected, and accepted.</li><li>Building a mission-driven business that lasts. Specifically, we believe our commitment to a supportive culture improves innovation, decision-making, and efficiency.</li></ol>We invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary.<h3 style="text-align: center;">Beware of fake job postings and offers. All official communications from InStride Health will come from email addresses ending in @instride.health. We will never ask for personal information such as Social Security numbers or bank details during the application process. If you receive a suspicious job offer or communication, please contact our recruitment team directly (<a href="mailto:talent@instride.health">talent@instride.health</a>) to verify its authenticity.</h3></div>

Director of Business Analytics

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