About the role
- The Director of Growth is responsible for organic growth, driving new business opportunities, and fostering physician relationships within their assigned Regent Ambulatory Surgery Centers (ASCs). This role supports impactful ASC growth through attracting new physicians, retaining and growing existing physicians, and implementing key service lines in partnership with facility leadership and the VP Operations team (VPOs). The Director will develop long-term business relationships that align with Regent’s mission to redefine surgical care. This role supports the Pacific Northwest Region. Must reside in/or be open to relocation to Alaska, Oregon, or Washington.
What you'll do
- Strategic Planning: Lead the development and execution of growth strategies as part of the facilities’ strategic plans.
- Market Analysis: Identify emerging healthcare market trends, new service lines, and revenue opportunities through research and strategic vendor partnerships.
- Growth Calls: Conduct monthly (or more frequent) strategic growth calls for assigned facilities in partnership with VPO.
- Materials Management: Create and update all facility growth and execution materials.
- Facility Meeting Participation: Attend facility partnership and board meetings to drive growth discussions.
- Operations Meetings: Participate in all relevant operations meetings, including monthly operations reviews (MOR), weekly team check-ins, and in-person quarterly operations reviews (QOR).
- Budgeting: Contribute to the annual budget process by providing growth objectives aligned with overall operational goals in partnership with the Growth Team and Operations.
- Growth Targets: Achieve or exceed growth target goals for assigned ASCs.
- Market Presence: Maintain a consistent market presence by actively engaging with facilities (administrators and physicians), ensuring high visibility, and acting as the primary point of contact and ambassador for Regent.
- Compliance: Adhere to compliance and regulatory requirements and attend annual training on these topics.
- Technical Knowledge: Possess general knowledge of CPT codes and payer reimbursement in a surgical setting.
- Partnership Discussions: Conduct high-level equity partnership conversations with interested physicians and coordinate the process with Operations and Legal.
- Travel: Travel as required within assigned facility markets and attend in-person corporate meetings and events, typically held in Nashville, TN (90% local in-market / 10% out of market).
Qualifications
- Credibility and Relationships: Strong, adaptable presence to build credibility and relationships; empathy is encouraged.
- Team Player: Ability to work collaboratively with various departments (Development, Supply Chain, Clinical, Finance, etc.) to achieve growth goals.
- Problem Solving: Creativity, optimism, and persistence in finding solutions and removing barriers.
- Feedback and Improvement: Openness to honest feedback and commitment to self-improvement.
- Organizational Skills: Strong organizational skills, attention to detail, and ability to manage administrative tasks such as weekly reporting, CRM, and monthly growth reporting.
- Leadership: Inspire confidence in leadership and physicians through effective communication, priority setting, attention to detail, and strategic alignment.
- Project Management: Ability to lead projects to completion through accountability, clear communication, and partnership.
- Supportive Attitude: Willingness to go above and beyond in supporting internal stakeholders, facility leadership, and VPOs.
Core Attributes:
- Relational: Build trust
- Consultative: Problem solver
- Reliable: High say/do ratio
- Persistent: Follow-up
METRICS FOR SUCCESS:
Goals to be determined by Growth leadership
- Physician Recruitment: Increase the number of new physicians in assigned territory (goal TBD).
- Physician Retention: Achieve a 90% retention rate of existing physicians.
- Revenue Growth: Drive year-over-year increase in revenue for assigned ASCs (goal TBD).
- Service Line Implementation: Successfully implement new service lines each year (goal TBD).
- Market Engagement: Conduct physician outreach and vendor annually (goal TBD).
- Compliance: Maintain 100% compliance with regulatory requirements and training.
- Partnership Development: Secure new equity partnerships with physicians annually (goal TBD).
Education/Experience:
Required:
Bachelor’s degree required, preferably in business administration, marketing or communications.
- Must have 5+ years prior healthcare sales experience and/or demonstrated achievement of growth goals.