Director, Enterprise Sales (Retail)

About Firework

Join Firework – Where Innovation Meets Impact

Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships.

At Firework, you’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce.

If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together.

 Summary

After a successful start to the year, we’re growing and seeking a highly motivated and autonomous Director, Enterprise Sales to join our North America team. In this role, you’ll take full ownership of the sales process—from prospecting and building account strategies to delivering tailored proposals and closing deals with large-scale enterprise retail clients. You’ll engage directly with executive stakeholder customers to identify key challenges and design strategic solutions that drive results. If you enjoy driving enterprise growth, building strategic relationships, and thriving in a fast-paced environment, we’d love to meet you.

• Develop and execute tailored account plans for enterprise-level retail clients by deeply understanding their individual business challenges
• Build long-term relationships with key stakeholders and decision-makers through strategic research and personalized engagement
• Lead customized proposals, product demos, and presentations based on each client’s business context and marketing challenges
• Own the full sales cycle from prospecting to closing, and build a high-quality pipeline through proactive, self-driven efforts
• Collaborate cross-functionally with Marketing, Customer Success, and Product teams to ensure post-sales success and value delivery
• Continuously evaluate and improve go-to-market processes and provide actionable feedback to the product development team
• Track key performance indicators (KPIs) across revenue, pipeline, and sales activity, and refine strategies based on data insights

• 10+ years of proven track record of achieving or exceeding revenue goals in enterprise level sales targeting retail clients; preference for e-commerce
• Outstanding consultative sales providing tailored solutions to client’s business and marketing challenges
• Superb communications and influencing skills; must be able to present and build rapport with all levels and functions of an organization including C-level executives
• Strong self-management skills and the ability to quickly ramp up in a fast-paced startup environment
•  Business savvy and able to identify, navigate, and solve complex client challenges of various sizes, industries, and lifecycles through hypothesis-driven, creative, and flexible thinking
• Comfortable with change in a high-growth organization committed to delivering results as a team

Location

The role is remote and based in the United States.

Compensation

The following represents the expected range of compensation for this role: The estimated pay range is approximately $120K-$140K. Other factors that impact compensation include commission and stock options. 

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. Candidates may receive more information from the talent partner.

Don’t hold back

We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past.  As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.