Director, Enrollment

Noodle is higher education’s leading strategy, services, and technology partner. We develop infrastructure, provide life-changing learning experiences, and grow the awareness of and the enrollment in some of the best academic institutions in the world. Our vision is “to empower universities to change the world.” We achieve this vision by offering our university partners various products and services that help them be more resilient, responsive, efficient, and interconnected.

The Enrollment Director is responsible for enrollment success of their assigned university, the development and performance of their assigned Enrollment Advisor team. Enrollment Directors are expected to work out a consistent work schedule with the Enrollment leadership team to ensure supervisor coverage in the enrollment center with the potential for consistent late afternoon/evening and weekend hours.

The Enrollment Director is responsible for completing regular quality assurance and performance monitoring, EA performance management, training/development, and reporting. Enrollment Directors are expected to employ an ownership mentality and partner with the enrollment leadership team to ensure recruitment success.

• Manage, coach and lead your team of enrollment advisors to achieve key performance indicators, cohort recruitment goals, and positive student outcomes through strategic pipeline management
• Develop, oversee and guide relationships with internal stakeholders and university partners and provide thoughtful strategic, data-driven recommendations to ensure the success of the program
• Assist in the execution of development and maintenance of the knowledge base for each University program, serving as the enrollment expert and primary point of contact
• Support senior leadership to strategize goal attainment based on the individual needs of each program and University partner, utilizing forecasting tools, market research, and contextual data
• Develop and coach enrollment advisors through call recording evaluations, pipeline reviews and assessing student readiness through second voice outreach and other touchpoints
• Use reporting tools and resources (e.g. CRM, Slate, Tableau) to identify EA performance and skill gaps to then develop strategies that will address performance needs
• Perform other duties as assigned

• 6-8 year of professional experience, 2+ years of experience and success within higher education industry, admissions, recruitment, and/or sales
• Bachelor's degree required, Masters degree a plus
• Leadership experience within either the OPM or higher education industry 
• Technical proficiency and knowledge of learning management systems, eLearning tools, Google Workspace (Docs, Slides, Sheets), and Salesforce
• Excellent verbal and written communication, presentation, and stakeholder management skills with an ability to effectively communicate and interact with all levels of management
• Proven track record managing multiple, complex projects from conception through implementation
• Excellent client engagement and relationship management skills
• Ability to work effectively in dynamic, rapidly changing, team-based environment

• Work from the comfort of your home office! 
• Great compensation package!
• 401K + match, bonus potential, and equity opportunities
• Tools you need on us! Mac is our computer of choice
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
• Paid Parental Leave
• Pre-tax commuter benefits
• 4 weeks paid vacation + 10 paid holidays + paid sick leave
• Annual education stipend for lifelong learning
• Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company

Eligibility Requirements:

This position is based in the United States, and applicants must be legally authorized to live and work in the United States. Employees are required to reside within the United States for the duration of their employment.

At Noodle, we hire people who will help us change the future of online education. Even if you don't think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.

Noodle is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from different backgrounds, not just because it's the right thing to do, but because it makes us stronger as a whole. Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Noodle is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.