Director, Enablement

At Instructure, we are dedicated to empowering EdTech providers and educational organizations to unlock their full potential through innovative technology solutions. Our mission is to provide intuitive products and services that simplify learning and personal development, foster meaningful relationships, and inspire progress in education and careers. We believe in giving smart, creative, and passionate individuals the opportunity to make a significant impact in the world of EdTech globally.

And that’s where you come in:

We are seeking a dynamic and strategic Revenue Enablement Director to lead our sales and customer success enablement initiatives. This role is responsible for owning the development, execution, and continuous optimization of enablement programs and processes that empower our teams with the knowledge, tools, and resources necessary to drive performance and achieve business objectives. Reporting to the Sr. Director, Revenue Enablement, you will manage a team of successful enablement managers, build strong, collaborative relationships with sales and CX leaders, and drive go-to-market and product enablement strategy.

You are skilled at leading people and programs, balancing priorities, and building stakeholder alignment. You have a proven track record of defining and executing the foundational systems, processes, and frameworks that lead to enablement program success.

You will develop an understanding of the products we offer and how they serve our customers and target markets. You will also define programs aimed at the development and enhancement of essential professional skills, and our go-to-market methodology, Winning by Design. The definition of success in this role is delivering enablement programs that contribute to and influence the success of our go-to-market teams as measured by pipeline generation, bookings, and customer retention.

Most importantly, you’ll be joining a team of Enablement professionals with deep experience in enablement, leadership, instructional design, and creating high-impact programs. We’re a team that truly supports one another, is passionate about our mission, understands taking time off is critical, and makes time to have fun and celebrate success.

What you will do:

• Own the end-to-end design, implementation, and refinement of enablement programs that align with business goals and drive team effectiveness.

• Establish and maintain scalable enablement processes, ensuring consistency and efficiency across teams.

• Lead a team of US-based enablement professionals that support go-to-market and product enablement for NORAM K12, Higher Ed, and Business & Government sectors.

• Drive the adoption of our customer journey methodology, WinningByDesign by reinforcing key concepts in product and professional development enablement programs. Partner directly with sales and CX leaders to ensure the methodology is foundational to coaching practice and top of mind for leader and peer-led professional development activities.

• Support the implementation and adoption of existing productivity tools (e.g. SalesForce.com, Clari, GainSight) and new go-to-market tools when applicable.

• Collaborate with global teammates (enablement, revenue operations, sales/success leadership, product marketing, product specialists, and marketing) on project priority, delivery method, and the scheduling of enablement initiatives.

• Support and participate in the maintenance, curation, and update of playbooks, enablement program content, courses, and pathways.

• Partner with the Sr. Director of Revenue Enablement to align enablement strategy with Instructure OKRs and consistency across our global enablement activities

• Utilize data-driven insights and analytics to assess program effectiveness and drive strategic programs.

• Contribute to the planning and execution of sales kickoff events to align teams on goals, strategies, and product updates.

• Stay current on industry best practices, trends, and emerging technologies to continuously optimize enablement strategies.

What you will need to know/have:

• 5+ years of experience in a revenue enablement role with a proven track record of building, scaling, and managing enablement programs and processes.

• Strong leadership and communication skills with the ability to influence and engage stakeholders at all levels.

• Prior experience leading high-performing, remote/hybrid teams, and a passion for coaching, mentoring, and driving team success.

• Prior experience in sales, customer success, or product marketing roles.

• Experience with a learning management system and learning content creation applications such as Camtasia, Captivate, etc.

• Relevant EdTech market experience, or, as an educator or administrator in a K-12 or post-secondary institution.

• Analytical mindset with the ability to assess program impact and optimize strategies accordingly.

• Excellent team player who can work with virtual and global team members.

• Ability to adapt and learn quickly in a dynamic environment

• Creative problem-solving skills

Get in on all the awesome at Instructure!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.

• Comprehensive wellness programs and mental health support

• Annual learning and development stipends to support your growth

• The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

Closing:

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.