This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Client Strategy and Growth in United States.
This senior client leadership role sits at the intersection of healthcare innovation, strategic account management, and revenue growth within a fast-scaling, mission-driven organization.
You will be responsible for shaping and executing client strategies that drive long-term retention, expansion, and measurable health outcomes across a portfolio of enterprise customers.
The role requires deep partnership with clients and their consultants to understand organizational priorities and align solutions that maximize value and impact.
You will collaborate closely with internal teams including Customer Success, Marketing, Product, Clinical, and Operations to ensure client needs are reflected in product direction and execution.
This is a highly relationship-driven position that combines strategic advisory work, commercial ownership, and market intelligence gathering.
You will also act as a key voice of the customer internally, translating insights into actionable improvements across the organization.
The role is fully remote and designed for a leader who thrives in dynamic, fast-growing digital health environments.
Accountabilities:- Develop and execute account strategies focused on retention, expansion, and long-term growth across assigned enterprise clients in collaboration with internal teams.
- Build and maintain strong relationships with senior client stakeholders, consultants, and decision-makers to ensure sustained engagement and value realization.
- Own revenue retention targets and drive renewal success, aiming for high client retention through proactive account management.
- Identify and execute upsell and expansion opportunities through strategic planning, contract negotiations, and solution alignment.
- Conduct market, industry, and competitive analysis to identify trends, risks, and opportunities impacting client success.
- Act as the voice of the customer by bringing structured feedback and insights into Product, Clinical, Operations, and Growth teams.
- Collaborate cross-functionally to improve client outcomes, strengthen program adoption, and enhance overall customer experience.
- Support development of account strategies, forecasting, and executive-level reporting for portfolio performance visibility.
Requirements:
- 8+ years of experience in strategic consulting, client strategy, enterprise account management, or growth-focused roles.
- MBA or equivalent advanced degree strongly preferred.
- 3+ years of management or strategy consulting experience, including at manager or project leader level.
- 5+ years of experience in healthcare, digital health, population health, or related industries.
- Proven track record of driving account retention, expansion, and revenue growth in complex enterprise environments.
- Strong relationship-building and stakeholder management skills across executive-level audiences and cross-functional teams.
- Excellent negotiation skills with the ability to manage complex commercial discussions and achieve win-win outcomes.
- Strong analytical mindset with attention to detail in strategy development and execution planning.
- Experience in high-growth or startup environments strongly preferred.
- Willingness and ability to travel up to 30–50% as required.
- Strong proficiency in using AI tools to support research, client communication, and strategic analysis is highly valued.
Benefits:
- Competitive base salary ranging from 185,000 to 210,000 USD plus bonus eligibility.
- Equity opportunities as part of a long-term incentive package.
- Comprehensive health, dental, and vision insurance coverage.
- Remote-first work environment with flexibility in day-to-day execution.
- Generous PTO policy and paid holidays.
- Paid parental leave for all parents.
- Education and professional development reimbursement programs.
- Wellness and fitness reimbursement support.
- Opportunity to work in a mission-driven organization focused on improving population health outcomes.
- Inclusive, collaborative, and high-growth company culture with strong emphasis on innovation.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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