DevOps Engineer, Observability and Data Visualization

Paxful is the world’s largest people-powered marketplace, connecting over 14 million users across 140+ countries to move, save, and store money - even without a bank account. Founded in 2015 and based in the United States, Paxful offers safe, fast, and reliable access to the global economy through cryptocurrencies bought and sold on a borderless peer-to-peer payment network. With over 500 payment methods for accessing Bitcoin, USDT, and other popular digital and local currencies, Paxful is building a financial system allowing all users to participate in the digital economy.

The DevOps Principal Engineer is responsible for overseeing the strategy, architecture, and operations of Paxful’s DevOps environment. This role requires deep expertise in cloud infrastructure, security protocols, and monitoring tools, alongside exceptional leadership skills to guide a high-performing team. The ideal candidate ensures reliability, scalability, and compliance for Paxful’s cryptocurrency services while driving team collaboration and technical innovation.

The Observability and Data Visualization Engineer ensures comprehensive monitoring and actionable insights into Paxful’s cryptocurrency operations. This role configures monitoring tools, builds dashboards, and identifies system performance trends to enhance platform reliability.

What will you do:

• Build, configure, and maintain observability platforms, integrating tools like Splunk, Prometheus, Grafana, and CloudWatch for comprehensive full-stack visibility.
• Design and manage Apache Superset dashboards to monitor transactions, system performance, and operational analytics, delivering actionable insights to stakeholders.
• Develop and refine alerting mechanisms to ensure rapid detection and resolution of system anomalies, enhancing overall platform reliability.
• Aggregate and analyze logs across the technology stack using Splunk and Elasticsearch, identifying performance trends, potential bottlenecks, and system anomalies.
• Provide actionable insights through detailed reports and visualizations, supporting data-driven decision-making across teams.
• Continuously evaluate and improve monitoring practices, introducing enhancements that boost platform scalability, reliability, and performance.

Who you are:

• Data-driven professional skilled in observability and visualization tools.
• Passionate about leveraging data to enhance system performance and reliability.

Requirements

What we are looking for:

• 5+ years of experience in observability, monitoring, or data engineering roles, with a strong track record of building and managing robust monitoring systems.
• Proficiency in observability platforms like Splunk, Prometheus, and Grafana for full-stack monitoring and visualization.
• Advanced skills in creating dashboards and data visualizations with tools like Apache Superset, Grafana, and Splunk to deliver actionable insights.
• Strong knowledge of AWS monitoring and event management tools, including CloudWatch, CloudTrail, and SNS.
• Expertise in logging systems such as Elasticsearch and Logstash, enabling efficient log aggregation and analysis.
• Advanced SQL skills for querying, transforming, and analyzing complex datasets to support decision-making and operational improvements.

Benefits

We encourage a remote-first approach for geographically distributed teams, being open to skilled professionals from around the world. Beyond that, we are committed to transparency, openness, and supporting each other to build great things together.

You can expect:

• Competitive salary
• Fully remote work environment
• Flexible working hours with a 4-hour overlap in Eastern Time (EST)
• Opportunity to work with cutting-edge technologies on impactful projects
• Collaborative, innovative, and supportive work culture
• Opportunity to mentor and lead a team of talented engineers
• Professional growth and development opportunities

Notes

We are a fully remotely distributed team. However, we are currently unable to provide visa sponsorship for employment.

Due to legal restrictions, we are unable to hire individuals residing in countries currently under international sanctions.

Upon submitting your application, you consent to receive future communications. The communication will depend on the alignment of your qualifications with this position. Only eligible candidates will receive correspondence.

Interested in Paxful but don't think this role is the best fit for you? View our other positions: https://paxful-crypto.workable.com

Base compensation is dependent on the candidate's residence.

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To recruitment agencies and outsourcing entities: Paxful maintains a strict policy of not accepting third-party applications from recruitment agencies or individual recruiters. Furthermore, any collaboration with outsourcing partners remains outside of our strategic planning.