Development of Operations Engineer

Serverfarm is a leading developer and operator of data centers in North America, Western Europe, and Israel, and has key customer relationships with rapidly growing hyperscale, technology and network customers. In September 2023, Manulife Investment Management acquired a controlling interest in Serverfarm, which will allow the company greater access to capital to accelerate the expansion of its data center portfolio on a worldwide basis. The company is positioned to capture the growing demand for data center capacity that continues to grow globally, fueled by the rapid adoption of artificial intelligence and companies’ continued transition of data workloads and storage to the cloud.

Serverfarm has integrated innovation, sustainability and digital transformation into its mission and culture. Serverfarm developed in 2009 out of a need in the market to help customers become more efficient as capacity demands and data management challenges grew. The Serverfarm team began purchasing data centers from customers and leasing back the portion they needed. This strategy transitioned the company from a data center real estate owner into a data center developer and operator, resulting in a growing international portfolio of state-of-the- art facilities.

In 2015, Serverfarm developed its award-winning service platform InCommand with the goal of bringing together the three main elements of a data center: real estate, electrical and mechanical infrastructure, and the IT environment. This portal-based solution combines people, process, and platform, creating a cloud-like experience for data centers. Serverfarm delivers its sustainable Data Center Managemen t as a Service (DMaas) approach at more than 750 locations across forty-five countries.

We’re looking for a DevOps Engineer who can be responsible for deploying platform updates, identifying production issues, and implementing integrations that meet our customers’ needs. The ideal candidate will have a solid background in software engineering and be familiar with Ruby or Python, and will work with developers to ensure that software development follows established processes and works as intended. The DevOps engineer will also help plan projects and be involved in project management decisions.

• Improving current development tools and infrastructure.
• Building and implementing new development tools and infrastructure
• Working on ways to automate and improve development and release processes
• Testing and examining code written by others and analyzing results
• Ensuring that systems are safe and secure against cybersecurity threats
• Identifying technical problems and developing software updates and fixes
• Working with software developers and software engineers to ensure that development follows established processes and works as intended
• Planning projects and being involved in project management decisions
• Deploy updates and fixes
• Build tools to reduce occurrence of errors and improve customer experience
• Perform root cause analysis of production errors and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

• Experience as a DevOps engineer or in a similar software engineering role
• Proficiency with Git and GitHub workflows
• Good knowledge of Ruby or Python
• Proficiency in JavaScript frameworks such as AngularJS, React, and Node.js. 
• Experience working with databases such as MySQL and MongoDB. 
• Familiarity with message queuing technologies such as Kafka and MQTT is a plus. 
• Strong understanding of software development methodologies, agile practices, and version control systems (e.g., Git). 
• Excellent problem-solving skills, attention to detail, and ability to work effectively in a collaborative environment. 
• Effective communication skills and ability to articulate technical concepts to non-technical stakeholders. 
• Working knowledge of databases and SQL
• Problem-solving attitude
• Collaborative team spirit

Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k, medical and dental. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.