Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses.
Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry.
As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it.
The Default Servicing team manages all default-related processes and resolves mortgage loans that are in default. The team is crucial to Valon and the broader mortgage ecosystem, as it helps prevent foreclosures and minimize losses for investors. Homeowner transparency and financial literacy are always a focal point for our people, process, and product, and we strive to help homeowners who need additional support to keep their dream of homeownership alive.
The Default Analyst of Bankruptcy will be responsible for monitoring, reviewing, and processing required functions in accordance with Bankruptcy requirements. Processes and functions should be performed in accordance with Bankruptcy regulations, policy, and procedure, with responsibilities including, but not limited to, reviewing accounts identified as Bankruptcy Chapter 7 and Chapter 13, coding accounts into Bankruptcy status for protection, reviewing and processing accounts appropriately based on data files and information received from the Bankruptcy Court.
Ensure end-to-end Bankruptcy handling for Chapter 7 and Chapter 13 Bankruptcy cases
Ensure assigned bankruptcy loans are handled in accordance with Company policies and procedures, client and investor guidelines, state laws, the Federal Bankruptcy Code, and regulating agencies
Perform timely follow-up with attorneys on critical steps and request referrals on delinquent bankruptcies and status updates
Respond to attorney inquiries for additional information and escalate as needed
Audit attorney plan reviews and confirm appropriate action is being taken by bankruptcy counsel
Handle more complex tasks and manual calculations of figures. Verifies/researches borrower payment history and resolves payment posting discrepancies, insurance validation, and tax advances
Audit and review Motions for Relief, Agreed Orders, and Notices of Default for accuracy and thoroughness, and coordinate corrections as necessary on any Bankruptcy Chapters
Review and execute signature-required documents for court proceedings
Release loans to Production and/or Foreclosure upon termination of the Bankruptcy stay
Other duties as assigned
Bachelor's degree preferred
Experience with a mortgage or financial technology company
Analytics proficiency
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact
Quality: demonstrates attention to detail, a high degree of self-motivation, and initiative.
Exhibits confidence in self and others; inspires and motivates others to perform well, fostering sound relationships with others.
Thorough knowledge of loan servicing, foreclosure, and bankruptcy
Strong time-management skills, including the ability to effectively prioritize work assignments
Detail-oriented and self-motivated
Strong aptitude for assessing, understanding, and quantifying risk
Must be highly proficient in Excel and Word
Must be a team player with strong attention to detail,l and be able to work independently
Proven track record of delivering timely and accurate information in a fast-paced environment
Excellent critical thinking, problem-solving, mathematical skills, and sound judgment
Financial Services and, if possible, mortgage industry experience preferred
Strong business acumen and ability to interface with executive management
Status all new bankruptcy filings that are received either by US mail or electronic bankruptcy notification
Monitor the AACER Court Electronic Records) website daily for updates.
Review bankruptcy plans and Chapter 7 schedules.
Prepare reaffirmation agreements packages and send them to the attorney for execution.
Minimum education requirement: High school diploma or GED equivalent required
Compensation: competitive salary and 401 (k) plan
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback
Generous time off: 17 days paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid, so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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