Deal Desk Manager

Who we are:

We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures.

Our culture:

• We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we maintain a remote-first work culture. #WorkFromAnywhere

• We hire talented, self-motivated individuals with extreme ownership and high growth orientation.

• We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.

Location:

• Remote - United States or Canada

• From Home / Beach / Mountain / Cafe / Anywhere!

• We are a remote-first company with a globally distributed team. You can find your productive zone and work from there.

About the role

As the Deal Desk Manager, you will support our Go to Market teams through the full lifecycle of building, reviewing, approving, and negotiating deals. You’ll serve as a critical connection between GTM and other teams across the company to ensure deal health and to keep deals moving smoothly. You will also help shape how we price, structure, and approve deals as we grow. This is a hands-on, high-impact role that plays a critical part on our Revenue Operations team in ensuring we hit our aggressive growth targets.

What you’ll be doing

• Build, enhance and manage our CPQ system (DealHub): Own guided selling flows, pricing rules, bundling, and overall setup to help Sales and Post-Sales teams work efficiently and consistently.

• Partner with GTM teams: Work closely with Sales, Post-Sales, and Partnerships as a trusted advisor on deal structure, pricing analyses, and non-standard agreements.

• Support financial accuracy: Collaborate with Finance, Data Strategy, and Operations to implement and update pricing inputs, ensure deal profitability, and maintain financial serviceability.

• Coordinate across teams: Keep information flowing between Sales, Services, Legal, Accounting, Operations, and others throughout the deal cycle.

• Maintain data quality: Own accuracy of key Salesforce fields on new opportunities to support reporting and customer setup.

• Improve deal processes: Formalize deal review and approval steps and ensure all deals follow policies and guidelines.

• Build strong internal relationships: Work with teams across the company to remove friction and support faster, cleaner deal execution.

What you’ll need

• 5+ years of experience in Deal Desk, Finance, Contracts, or Sales/Revenue Operations

• Experience with SaaS contracts and usage-based billing models

• Advanced Salesforce CRM knowledge and hands-on CPQ experience

• Experience administering a deal desk process for a technically complex, multi-product platform; experience in financial services is a plus

• Ability to read, interpret, and draft business terms and contract language

• Understanding of revenue recognition rules

• Comfortable operating in a fast-moving environment and serving as the hub between multiple teams

• Nice to haves

  • Experience with DealHub CPQ & DealHub certification

  • Experience working at a growth phase startup in the SaaS, Fintech, or Fraud space

Compensation: $120K-$170K + Equity with tremendous upside potential + Attractive benefits

Benefits we offer:

• Generous compensation in cash and equity

• Early exercise for all options, including pre-vested

• Work from anywhere: Remote-first Culture

• Flexible paid time off and Year-end break

• Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific

• 4% matching in 401k / RRSP - US and Canada specific

• MacBook Pro delivered to your door

• One-time stipend to set up a home office — desk, chair, screen, etc.

• Monthly meal stipend

• Monthly social meet-up stipend

• Annual health and wellness stipend

• Annual Learning stipend

Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.

To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice.