Customer Success Manager, Pilots & Trials

<div class="content-intro">Perks & Benefits:At KCF, we are committed to providing best-in-class benefits, engaging development opportunities, and powerful perks that are focused on bringing out the best in you.Full-time benefits include:<ul><li>100% company-paid Medical, Dental, Vision, Disability, and Life Insurance premiums</li><li>Health Savings Account with generous employer contributions</li><li>Flexible work model for most positions, “work from home, work from anywhere”</li><li>Competitive compensation & bonus opportunities</li><li>Four weeks Paid Time Off; Paid Holidays + "Flex" Holiday</li><li>401(K) with company match</li><li>Monthly cell phone and internet stipend</li><li>$500 annual wellness reimbursement</li><li>Learning culture committed to growth and continuous development</li></ul> Mission & Values:KCF Technologies exists to solve the world's machine health problems to drive safety and sustainability for our communities. We empower industry to eradicate downtime, waste, and injuries with KCF's Machine Health Solutions Platform. Learn more at <a href="http://www.kcftech.com">www.kcftech.com</a>Curious about what working at KCF is really like? Explore <a href="https://www.linkedin.com/company/kcf-technologies/life/5ae70d5e-837a-42d7-8fb0-ea3450ad4bf9/" target="_blank">Life at KCF</a> here! If you’re an A-player who wants to be part of one of the most important companies revitalizing machine health across the world, KCF is the place for you. If our values resonate with you, please keep reading!  Core Values: Smarts: We are humbly aggressive lifelong learners. Grit: We are scrappy, proactive problem solvers who don’t stop until the job is done. Drive: We demonstrate an insatiable hunger to serve others. Responsibility: We do the right thing and contribute to the greater good. Autonomy: We own our work and define how we do it, while aligned with the greater mission.    </div>Where You Come In:Are you a proactive, confident, self-starter that thrives in competitive situations? Are you determined, impatient, and persistent in conquering your goals and objectives? Are you charismatic and intuitive, with a knack for reading people and situations effectively?If this is you, then we encourage you to consider the Customer Success Manager, Pilots & Trials opportunity with KCF Technologies. The Customer Success Manager, Pilots & Trials can be located anywhere within the United States, and functions as a remote traveling type of technical solutions position. We are looking for a smart, gritty, and driven individual to drive sales in various industries across the organization. The Customer Success Manager, Pilots & Trials functions as a sales resource (internally and externally) to help convert pilots and increase sensor sales for existing customers. They support customers and sales team members as a subject matter expert on-site to work closely with plant personnel. They also support sales by hunting for new sales opportunities and acting as the key customer contact for pilots.This is starting to sound like your next challenge, right? Read on for more info!  Travel Requirements: This role requires up to 75% travel, primarily by air, as our customers are located throughout the United States. On average, you can expect to be away from home 6–9 days per month. A typical travel schedule may include:<ul><li>Day 1: Travel to the customer site</li><li>Day 2: Support the installation and pilot of our technology</li><li>Day 3: Return travel</li></ul>We aim to provide at least two weeks’ notice for all travel assignments. Travel expenses are covered either through a company-issued card or reimbursed in accordance with our travel and expense policy. Additionally, PPE is provided by KCF. Essential Functions:• Administer product trials to demonstrate KCF’s value to prospective customers. • Oversee the delivery of an established pilot framework. • Uncover prospective customer business problems and connect them to KCF solutions. • Lead cross-functional meetings with clients and technical stakeholders. • Assess rotating equipment at manufacturing facilities for optimal sensor placement and installation feasibility in preparation for a trial. • Demonstrate KCF sensors, software, and analysis services. • Develop and communicate a compelling business case to support the prospect’s transition to a long-term partnership.  <div class="react-pdf__Page css-101" data-page-number="1"><div class="react-pdf__Page__textContent textLayer" data-main-rotation="0">Qualifications: • Ability to travel up to 75% of the time  • Bachelor’s degree in a technical field • Prior work experience in sales • Vibration analysis experience preferred</div><div class="react-pdf__Page__textContent textLayer" data-main-rotation="0"> </div></div><div class="react-pdf__Page css-101" data-page-number="2"><div class="react-pdf__Page__textContent textLayer" data-main-rotation="0">• Comfortable with "hands on" nature of technical sales in an industrial environment • Ability to work independently and part of a team • Excellent written and verbal communication</div></div>   <div class="content-conclusion">  At KCF Technologies, we are an Equal Opportunity Employer. The only things we require for employment, compensation, advancement and benefits are performance and a good team attitude. No one will be denied opportunities or benefits, and no employment decisions will be made, on the basis of race, religion/creed, national origin, ancestry, sex, sexual orientation, gender, gender identity, age, disability that does not prohibit performance of essential job functions, protected veteran status, medical condition, marital status, pregnancy, genetic information, possession of a general education development certificate (“GED”) as compared to a high school diploma, or any other characteristic protected by applicable federal or state laws. KCF complies with applicable state and local laws governing nondiscrimination in employment in every location in which KCF has facilities.</div>

Customer Success Manager, Pilots & Trials

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