<div class="content-intro"><p>At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"><strong>So, what’s the role all about?</strong></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></p><p><span data-contrast="auto"><span data-ccp-parastyle="Body Text">T</span><span data-ccp-parastyle="Body Text">he primary goal </span><span data-ccp-parastyle="Body Text">of the </span><span data-ccp-parastyle="Body Text">Customer </span><span data-ccp-parastyle="Body Text">Success Manager</span><span data-ccp-parastyle="Body Text"> at NICE is to work closely with our customer base</span><span data-ccp-parastyle="Body Text"> to ensure high customer</span><span data-ccp-parastyle="Body Text"> satisfaction & enable </span><span data-ccp-parastyle="Body Text">product adop</span><span data-ccp-parastyle="Body Text">tion, to both preserve customer’s r</span><span data-ccp-parastyle="Body Text">eoccurring revenue</span><span data-ccp-parastyle="Body Text">, & create loyal promoters </span><span data-ccp-parastyle="Body Text">driv</span><span data-ccp-parastyle="Body Text">ing</span> <span data-ccp-parastyle="Body Text">additio</span><span data-ccp-parastyle="Body Text">nal</span><span data-ccp-parastyle="Body Text"> business. </span></span><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Performance in the role is measured by retention</span><span data-ccp-parastyle="Body Text">, </span><span data-ccp-parastyle="Body Text">growth of </span><span data-ccp-parastyle="Body Text">c</span><span data-ccp-parastyle="Body Text">ontract </span><span data-ccp-parastyle="Body Text">v</span><span data-ccp-parastyle="Body Text">alues</span><span data-ccp-parastyle="Body Text">, while e</span><span data-ccp-parastyle="Body Text">nsuring assigned accounts </span><span data-ccp-parastyle="Body Text">become willing </span><span data-ccp-parastyle="Body Text">r</span><span data-ccp-parastyle="Body Text">eferences for </span><span data-ccp-parastyle="Body Text">prospect</span><span data-ccp-parastyle="Body Text"> customers.</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></p><p><span data-ccp-props="{}"><strong>How will you make an impact? </strong></span></p><ul><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Managing the customer relationship throughout their lifecycle while advocating internally on their behalf, providing </span><span data-ccp-parastyle="Body Text">oversight</span><span data-ccp-parastyle="Body Text"> and rallying the troops to meet customer commitments</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li>Maintaining high revenue retention rates</li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Identifying</span><span data-ccp-parastyle="Body Text"> expansion opportunities by having a deep understanding of the customer’s business operations and applying our solutions to provide business impact</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Performing periodic Business Reviews</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Acting as a strong customer advocate, while </span><span data-ccp-parastyle="Body Text">maintaining</span><span data-ccp-parastyle="Body Text"> business priorities</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Helping to identify & support internal teams to remove friction in the customer experience</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Engaging and communicating effectively with senior leaders both internally and externally</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Generating & </span><span data-ccp-parastyle="Body Text">maintaining</span><span data-ccp-parastyle="Body Text"> account </span><span data-ccp-parastyle="Body Text">health d</span><span data-ccp-parastyle="Body Text">ashboards</span></span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Maintain a working knowledge of competitive product lines, especially as it relates to technical strengths and weaknesses of the competitor's products and what strategy NICE should develop to </span><span data-ccp-parastyle="Body Text">counter</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Develop and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievement</span><span data-ccp-parastyle="Body Text">s, </span><span data-ccp-parastyle="Body Text">opportunities</span><span data-ccp-parastyle="Body Text"> and success plans</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li>Ensuring that our customers derive maximum value from our solutions</li></ul><p><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Key Activities include but are not limited to:</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></p><ul><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Supporting assigned customers throughout their lifecycle post-sale</span></span></li><li data-leveltext="o" data-font="Courier New" data-listid="6" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Ensure successful o</span><span data-ccp-parastyle="Body Text">nboarding </span><span data-ccp-parastyle="Body Text">of </span><span data-ccp-parastyle="Body Text">new </span><span data-ccp-parastyle="Body Text">solution</span><span data-ccp-parastyle="Body Text">s</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="o" data-font="Courier New" data-listid="6" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Facilitating s</span><span data-ccp-parastyle="Body Text">uccessful </span><span data-ccp-parastyle="Body Text">handover across Sales, </span><span data-ccp-parastyle="Body Text">Service </span><span data-ccp-parastyle="Body Text">& </span><span data-ccp-parastyle="Body Text">Support </span><span data-ccp-parastyle="Body Text">teams</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="o" data-font="Courier New" data-listid="6" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Ensure </span><span data-ccp-parastyle="Body Text">successful relationships</span><span data-ccp-parastyle="Body Text"> by u</span><span data-ccp-parastyle="Body Text">nderstanding the customer’s goals and </span><span data-ccp-parastyle="Body Text">objectives</span><span data-ccp-parastyle="Body Text"> and how the </span><span data-ccp-parastyle="Body Text">objectives</span><span data-ccp-parastyle="Body Text"> will be </span><span data-ccp-parastyle="Body Text">measured and achieved</span><span data-ccp-parastyle="Body Text"> throughou</span><span data-ccp-parastyle="Body Text">t their partnership with NICE</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="o" data-font="Courier New" data-listid="6" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Ensure new customers feel supported and are confident and comfortab</span><span data-ccp-parastyle="Body Text">le </span><span data-ccp-parastyle="Body Text">utilizing</span><span data-ccp-parastyle="Body Text"> their new software</span></span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Proactive Touch – building </span><span data-ccp-parastyle="Body Text">long-term</span><span data-ccp-parastyle="Body Text"> relationships with key decision makers at the customer through </span><span data-ccp-parastyle="Body Text">regular, proactive </span><span data-ccp-parastyle="Body Text">communication with assigned accounts</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Risk Management – </span><span data-ccp-parastyle="Body Text">Track customer health and proactively </span><span data-ccp-parastyle="Body Text">identify</span><span data-ccp-parastyle="Body Text"> risks of customer dissatisfaction, contract </span><span data-ccp-parastyle="Body Text">compression </span><span data-ccp-parastyle="Body Text">or termination</span><span data-ccp-parastyle="Body Text">, </span><span data-ccp-parastyle="Body Text">and developing and executing mitigation strategies a</span><span data-ccp-parastyle="Body Text">s </span><span data-ccp-parastyle="Body Text">required</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Value Monitoring - Ensuring that any </span><span data-ccp-parastyle="Body Text">additional</span><span data-ccp-parastyle="Body Text"> software usage is </span><span data-ccp-parastyle="Body Text">immediately</span> <span data-ccp-parastyle="Body Text">identified</span><span data-ccp-parastyle="Body Text"> and converted into an upsell</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Solution Adoption</span><span data-ccp-parastyle="Body Text"> Reviews - Proactively </span><span data-ccp-parastyle="Body Text">monitoring</span><span data-ccp-parastyle="Body Text"> customer usage of the software and tracking against customers goals & </span><span data-ccp-parastyle="Body Text">objectives</span><span data-ccp-parastyle="Body Text"> as agreed in the onboarding process, </span></span>and occasionally may provide ad-hoc analyses to advance a customer outcome and support value realization</li></ul><p><strong>Have you got what it takes?</strong></p><ul><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Experience with contact center and </span><span data-ccp-parastyle="Body Text">back office</span><span data-ccp-parastyle="Body Text"> environments as it relates to key metrics, </span><span data-ccp-parastyle="Body Text">processes</span><span data-ccp-parastyle="Body Text"> and operational concepts (workforce management, quality, coaching and performance management.)</span></span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Minimum</span><span data-ccp-parastyle="Body Text"> 4+years’ experience in a customer-facing, role such as Consultant, SaaS</span> <span data-ccp-parastyle="Body Text">Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager </span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Ability to engage in </span><span data-ccp-parastyle="Body Text">t</span><span data-ccp-parastyle="Body Text">echnical </span><span data-ccp-parastyle="Body Text">d</span><span data-ccp-parastyle="Body Text">ialogue</span><span data-ccp-parastyle="Body Text"> with customers and internal audiences</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">3</span><span data-ccp-parastyle="Body Text">+ years working within hosted or Software as a Service business-model</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Bachelor’s degree or equivalent experience preferred</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Experience in managing the business aspects of l</span><span data-ccp-parastyle="Body Text">arge Enterprise-level customers</span><span data-ccp-parastyle="Body Text">, and </span><span data-ccp-parastyle="Body Text">communicating customer initiatives internally</span><span data-ccp-parastyle="Body Text"> with Upper Management</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li>Demonstrated experience of operating with minimal guidance in a fast-paced customer-focused environment and meeting customer time constraints</li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Working knowledge of contact center and </span><span data-ccp-parastyle="Body Text">back office</span><span data-ccp-parastyle="Body Text"> technologies a plus</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Experience working with Gainsight, Salesforce.com and ServiceNow would be a plus</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li>Willingness to acquire skills and knowledge on one’s own to meet the changing demands of the role</li><li style="font-weight: bold;"><strong>Preference for bi-lingual in English and French</strong></li></ul><p><strong><span data-contrast="auto">Personal Attributes: </span></strong><span data-ccp-props="{}"> </span></p><ul><li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Persuasive, confident with excellent negotiation skills</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Prior experience in solutions selling, and account development</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Strong communication</span><span data-ccp-parastyle="Body Text">, written, and formal presentation/public speaking ability</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Passionate and empathetic towards the customer experience</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Self-motivated, pro-active, results-oriented professional with an ability to work with minimal direction</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Diligent/detail oriented & o</span><span data-ccp-parastyle="Body Text">rganized</span></span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":240}"> </span></li></ul><p> </p><p><strong>What’s in it for you?</strong></p><p>Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!</p><p><em>This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.</em><br><em>This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​</em></p><div class="content-conclusion"><p><em><strong>About NICE </strong></em></p><p><em>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. </em></p><p><em>Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. </em></p><p><em>NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</em></p><p> </p></div>