Teamworks is the operating system for elite sports — and this summer, we're looking for a Customer Success Intern to play a meaningful role in one of the most critical product rollouts of the year. You'll work directly alongside our Collegiate Customer Success team to support the rollout of Teamworks User Management, helping ensure that athletic programs across the country are fully configured, accurately set up, and ready to hit the ground running when return-to-play season arrives. This isn't a "watch and learn" internship — you'll own real work that directly impacts our customers' ability to use every integration Teamworks offers. If you're detail-oriented, thrive in a fast-paced environment, and know firsthand what it means to be a Teamworks user, we want to hear from you.
Partner with Customer Success Managers to coordinate profile matching, configure accounts, resolve account discrepancies, and unblock customers ahead of their Teamworks User Management activation windows
Own the data reconciliation process for assigned Teamworks User Management accounts in collaboration with Customer Success Managers, ensuring data is accurate and consistent across all Teamworks products and integrations
Audit account data at scale across the collegiate customer portfolio, flagging data quality issues that could impact integration access or product functionality
Support change management efforts by helping customers understand and prepare for the transition to Teamworks User Management through clear, professional communication
Contribute to return-to-play preparation initiatives throughout spring and summer 2026, taking on increased ownership of tasks as your familiarity with the product suite grows
Document findings, process patterns, and account notes to help the Customer Success team operate efficiently during the busiest stretch of the sports calendar
Currently enrolled in an educational program or a recent graduate
Current familiarity with Teamworks —experience as a student athlete or staff member who has used the platform firsthand
Proven attention to detail when working with data — you catch errors others miss and take accuracy seriously
Strong organizational skills with the ability to manage multiple accounts and workstreams simultaneously
Demonstrated ability to collaborate with teammates and take direction well, while also showing initiative when given ownership of a task
Clear and professional written and verbal communication skills
Background in a collegiate or professional athletic department, whether as a student athlete or in an operations/administrative role
Experience with data entry, account management, or operations workflows
Interest in building a career in customer success, sports technology, or athletic operations
We're the Operating System for Sports™, powering 6,500+ organizations worldwide, from collegiate programs to every major pro league. Founded in 2006, we've evolved from a messaging tool for college football into the leading sports tech platform, with 500+ global teammates building the future of sports tech. Our solutions span Personnel, Coaching, Performance, Operations, and Intelligence - helping teams recruit smarter, train better, stay compliant, and win.
Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email talent@teamworks.com.
To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamworks employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.
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