Customer Success

As a founding Customer Success hire you’ll play a critical role in supporting our Head of Customer Success in building the systems, insights, and processes that will shape how we serve customers at scale. You’ll blend data analysis, process optimization, and customer-centric thinking to uncover insights, streamline operations, and ensure our customers are successful.

This is a high-visibility role where you’ll directly influence how we design and deliver the customer experience during a pivotal growth stage.

Requirements

• 3-5 years of experience with Customer Success
• Experience working in healthcare specifically at an early stage start up
• Healthcare background
• Proficient in Excel
• Data driven approach