<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>We Speak Safety and Efficiency: </strong> </span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand.</span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Our connected suite provides real-time insights and control, enabling customers to maximize efficiency, reduce risk, and save money.</span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">With technology that unifies safety, compliance, toll management, weigh station bypass, and more, Fleetworthy empowers organizations to perform at their best. We simplify operations to ensure every vehicle and driver is not just compliant, but beyond compliant. Supporting millions of drivers and vehicles, Fleetworthy is leading a new era in road safety and fleet technology.   </span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>At Fleetworthy, you’re in the driver’s seat!</strong> </span></p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Job Purpose</span></strong><span data-ccp-props="{}"> </span></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">The Customer Service Representative (CSR) plays a key role in building strong relationships with our customers by delivering professional, friendly, and solutions-focused support. Whether assisting fleet accounts, owner-operators, or consumers, the CSR ensures every interaction reflects our commitment to accuracy, care, and service excellence. Support is provided across phone, live chat, and email.</span><span data-ccp-props="{}"> </span></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Essential Duties and Responsibilities</span></strong><span data-ccp-props="{}"> </span></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Serve as the first point of contact for customer inquiries via phone, chat, and email, ensuring clear, professional, and empathetic communication. across our industry-leading product suite</span><span data-ccp-props="{}"> </span></span></li></ul><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Investigate and resolve customer issues, including billing questions, exercising sound judgment to determine when to resolve independently and when to escalate.</span><span data-ccp-props="{}"> </span></span></li></ul><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Maintain and update customer accounts in our proprietary internal platforms and CRM software with accuracy and attention to detail.</span><span data-ccp-props="{}"> </span></span></li></ul><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Collaborate with peers and internal partners to deliver timely resolutions and a seamless customer experience.</span><span data-ccp-props="{}"> </span></span></li></ul><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Contribute to team initiatives by sharing feedback, mentoring newer colleagues, and actively participating in continuous improvement efforts.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Experience and Competencies</span></strong><span data-ccp-props="{}"> </span></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Education:</span></strong><span data-contrast="auto"> Associate degree in Business, Communications, or related field required; bachelor’s degree preferred.</span><span data-ccp-props="{}"> </span></span></li></ul><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Experience:</span></strong><span data-contrast="auto"> 1–2 years of customer service or client-facing experience, ideally in a multi-channel support environment.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li></ul><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Problem-Solving:</span></strong><span data-contrast="auto"> Applies structured thinking to resolve customer issues independently; knows when to escalate.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li></ul><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Communication:</span></strong><span data-contrast="auto"> Demonstrates excellent verbal and written communication skills; approachable, personable, and able to build trust quickly and de-escalate tense or heightened issues.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li></ul><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Teamwork & Collaboration:</span></strong><span data-contrast="auto"> Actively supports colleagues, builds stable working relationships, and contributes to team goals.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li></ul><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Leadership Mindset:</span></strong><span data-contrast="auto"> Seeks opportunities to mentor, share ideas, and foster a positive, inclusive environment.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li></ul><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Work Style:</span></strong><span data-contrast="auto"> Organized and detail-oriented, able to manage and prioritize workload while maintaining accuracy and professionalism.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Knowledge & Skills Proficiency</span></strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Proficient with MS Office (Excel, Word, Outlook, PowerPoint), Excel is a must</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li></ul><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="2"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Familiar with Salesforce or similar CRM systems.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Compensation</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Up to $40,000 USD Yearly </span><span data-ccp-props="{}"> </span></span></p><div class="content-conclusion"><p><span style="font-size: 12pt;"><strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">What Drives Us to Work Every Day:</span></span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></p><ul><li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">We pride ourselves on making a difference, for our employees, clients, and their businesses.</span></span></li><li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">We accept team members for who they are and what they bring to the table.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></span></li><li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">We are proud to build all our relationships based on transparency and trust.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></span></li><li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">We are a team of energetic and curious individuals passionate about the work we do every day!</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></span></li></ul><p><span style="font-size: 12pt;"><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> <strong>Our Core</strong></span><strong><span data-contrast="none"><span data-ccp-charstyle="Strong"><strong> </strong>Values – We are 1TEAM</span></span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p><ul><li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><strong><span data-contrast="auto">People </span></strong><strong><span data-contrast="auto">1</span></strong><strong><span data-contrast="auto">st</span></strong><span data-contrast="auto"> - People 1st! We win as a team by collaborating, having each other’s backs, and bringing out the best in each other. We always treat others as they would like to be treated. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></li><li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><strong><span data-contrast="auto">T</span></strong><strong><span data-contrast="auto">rust - </span></strong><span data-contrast="auto">We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></li><li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><strong><span data-contrast="auto">E</span></strong><strong><span data-contrast="auto">very Trip Matters - </span></strong><span data-contrast="auto">Because every trip that our customers take is important to them, it's important to us. Whether it is a load being hauled across the country or a service vehicle traveling on a toll road, our customers count on us to deliver the right expertise, software, and data to make every trip safe, efficient, and productive. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></li><li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><strong><span data-contrast="auto">A</span></strong><strong><span data-contrast="auto">lways Innovating -</span></strong><span data-contrast="auto"> We solve for the customer and focus on outcomes. We are nimble in our approach. When we fail, we fail fast and learn from it. We are here to disrupt, not to fit in.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></li><li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><strong><span data-contrast="auto">M</span></strong><strong><span data-contrast="auto">indset -</span></strong><span data-contrast="auto"> We are committed to a growth mindset. Our efforts and attitudes are what determine our abilities. We embrace good criticism. We seek new challenges. We never stop learning.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></li></ul><p><span style="font-size: 12pt;"><strong><span data-contrast="auto">About Bestpass:</span></strong><span data-contrast="auto"> Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all sizes. Bestpass saves fleets time and money by consolidating payments and providing insight into cost per vehicle. Bestpass, founded in 2001, covers 100% of major toll roads across the U.S., supports more than 30,000 customers, and processes over $1.5 billion in toll transactions annually. Bestpass offers a range of toll coverage options for owner-operators, regional fleets, and national fleets, as well as customized solutions for specific needs.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p><p><span style="font-size: 12pt;"><strong><span data-contrast="auto">About Fleetworthy Solutions:</span></strong><span data-contrast="auto"> Fleetworthy Solutions, Inc. provides DOT safety and regulatory compliance services to commercial fleets that take them Beyond Compliant. Fleetworthy combines exceptional client service, advanced technologies, and more than 40 years of transportation industry expertise to make sure that drivers and assets are truly fleetworthy. The company helps private fleets, for-hire carriers and third-party logistics companies of all sizes surpass compliance of federal, state, and local regulations and streamline processes to reduce costs and mitigate risks. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p><p><span style="font-size: 12pt;"><em><span data-contrast="auto">Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations</span></em><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></span></p></div>