Customer Implementation Project Manager (Remote - US)

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  • Company Jobgether
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 2 days ago - Updated 3 hours ago

This position is posted by Jobgether on behalf of Reveleer. We are currently looking for a Customer Implementation Project Manager in United States.

We are seeking a Customer Implementation Project Manager to lead the deployment of enterprise SaaS solutions for health plan clients. This role involves coordinating cross-functional teams, managing schedules, and ensuring successful delivery of technical and operational aspects of software implementations. You will act as a primary point of contact for clients, balancing technical understanding with business needs to resolve issues efficiently. The position offers the chance to drive high-impact projects from planning to completion while fostering strong client relationships. Success in this role requires strategic thinking, attention to detail, and a proactive approach to risk management and stakeholder communication.

Accountabilities

·         Develop and maintain master project schedules, integrating team inputs and tracking progress.

·         Drive risk management by identifying, communicating, and mitigating project risks.

·         Coordinate tasks across internal and client teams to ensure seamless execution.

·         Engage directly with clients to provide support and address service requests during implementation.

·         Facilitate communication and collaboration within cross-functional virtual teams.

·         Ensure proper closure of all administrative systems upon project completion.

·         Assist in preparing product deliverables, reports, and other materials as needed.

Requirements

·         Bachelor’s degree in Computer Science, Information Systems, Business, Health Administration, or a related field.

·         5+ years of experience managing complex SaaS implementations, preferably in Risk or Quality domains for health plans.

·         Strong project management skills; PMI certification or equivalent is a plus.

·         Excellent business and technical writing abilities and strong verbal communication skills.

·         Proven ability to lead cross-functional teams and influence stakeholders at all levels.

·         Exceptional planning, organization, and attention to detail; self-directed and efficient.

·         Ability to operate with minimal supervision, resolve conflicts, and drive processes effectively.

·         Technical aptitude to understand SaaS solutions and their integration with enterprise environments.

Benefits

·         Competitive salary based on experience and location.

·         Medical, dental, and vision coverage.

·         401(k) plan with employer match.

·         Generous paid time off (PTO) plan.

·         Opportunity to work remotely and collaborate with diverse teams.

·         Professional growth and exposure to healthcare SaaS implementations.


Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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