Customer Account Manager (Remote - US)

This position is posted by Jobgether on behalf of Huntress. We are currently looking for a Customer Account Manager in the United States.

Join a fast-paced remote environment where your role is pivotal to customer success and revenue growth. You’ll work within a collaborative team focused on expanding product adoption and nurturing existing relationships. Your impact will be measured through retention and expansion metrics, contributing directly to customer satisfaction and company growth. This opportunity is perfect for a self-driven professional who thrives on delivering value, building rapport, and driving long-term success across a diverse client portfolio.

Accountabilities:

• Drive Annual Recurring Revenue (ARR) growth through product expansion and renewals.
• Serve as a trusted advisor to partners, ensuring optimal use and adoption of the platform.
• Strengthen partner loyalty and satisfaction by maintaining consistent, high-quality engagement.
• Execute structured engagement processes to ensure alignment and proactive communication.
• Cultivate relationships across partner organizations to support long-term retention.
• Maintain activity levels aligned with performance metrics and customer outcomes.

Requirements

• 2+ years of experience in account management or direct sales, preferably within the mid-market segment.
• Experience in the cybersecurity industry is highly desirable.
• Proficiency with Salesforce or similar CRM systems.
• Strong action-oriented mindset with the ability to deliver results effectively and efficiently.
• Excellent communication and relationship-building skills across multiple stakeholders.

Benefits

• Fully remote work environment since inception in 2015.
• Competitive base salary ($66,000) with additional variable compensation potential ($44,000), plus equity.
• Generous PTO policy including vacation, sick time, and holidays.
• 12 weeks of paid parental leave.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with 5% employer contribution, regardless of employee input.
• Stock options available for all full-time employees.
• $500 reimbursement for home office setup.
• Annual education and professional development allowance.
• $75/month digital reimbursement.
• Access to BetterUp coaching and growth platform.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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