Credentialing and Enrollment Coordinator

About us:

We are the world’s largest telenutrition and foodcare solution, backed by a national network of Registered Dietitians and designed to yield consistently healthier food choices, lasting behavior change and long-term results.  Foodsmart’s highly personalized, digital platform guides members through a personalized journey to eating well while saving them time and money.  Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the whole family that makes the most of ingredients at home and on the go. With national and regional retail partners across the US now accepting SNAP/EBT, Foodsmart helps bring healthier food within reach to eligible members and can also assist with SNAP enrollment.  

Founded in 2010 by CEO Jason Langheier, MD, MPH, Foodsmart has supported over 1.5 million members from over 700 health plan, employer and health system clients, and raised over $70 million in funding from leading strategic and venture investors like Advocate Aurora Health, Blue Cross Blue Shield Massachusetts, Seventure (Natixis), Mayfield and Founder Collective.

Learn more at www.foodsmart.com

About the role:

The Credentialing and Enrollment Coordinator supports the healthcare provider compliance process by assisting with credential verification, enrollment procedures, and record maintenance for medical staff members. This role requires experience in healthcare enrollment, exceptional communication skills, and a deep understanding of Medicaid and Medicare provider enrollment requirements and processes. The Credentialing and Enrollment Coordinator will be detail-oriented and work closely with the Credentialing and Enrollment Team, Clinical Operations department, and clinical staff to uphold the standards of professional practice and regulatory compliance, with a primary focus on supporting the credentialing and enrollment of registered dietitians and other healthcare providers. This position offers an opportunity to gain a higher level of experience in healthcare administration while supporting the credentialing and enrollment processes. The ideal candidate will be detail-oriented, eager to learn, and possess strong organizational skills to assist in maintaining the quality of healthcare services.

• Assist in verifying educational background, licenses, and certifications of healthcare providers
• Help conduct background checks under supervision
• Support compliance efforts with regulatory and accrediting institutions
• Assist in monitoring staff credentials and licenses
• Help prepare basic reports on credentialing activities
• Support the processing of provider enrollment applications
• Assist with payer enrollment and revalidation tasks
• Help manage communication with providers, insurances, and related entities
• Support the interpretation of basic policies and procedures
• Input provider information into credentialing databases and systems
• Maintain data accuracy and confidentiality
• Assist in generating basic reports related to credentialing and enrollment
• Help manage communication with providers, insurances, and related entities 
• Provide customer service support and help respond to inquiries
• Support provider education efforts on enrollment requirements

• Associate's degree in healthcare administration, business, or related field preferred
• At least two years of experience in healthcare administration or related field
• Basic knowledge of Medicaid and Medicare credentialing and enrollment requirements
• Demonstrated ability to manage complex projects and meet deadlines
• Excellent organizational and time management skills
• Exceptional verbal and written communication skills
• Proficiency in data entry and management software
• Ability to work independently and as part of a team
• High level of accuracy and attention to detail
• Maintain confidentiality of sensitive information

Foodsmart is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.