Who are you?
We’re looking for an organized, outgoing coordinator who thrives on building relationships and creating seamless experiences. You’re proactive, detail-oriented, and equally comfortable managing logistics behind the scenes or representing the company at industry events. You have a service mindset, love connecting with people, and are motivated by helping others succeed. If you're adaptable, action-oriented, and excited to support a community of professionals who play a vital role in the legal system — this role is for you.
If you’re looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we’d love to have you too.
On a regular basis you will
- Build and strengthen our network of freelance court reporters by identifying, engaging, and onboarding new partners.
- Serve as a responsive point of contact for both prospective and active reporters, guiding them through onboarding and early assignments.
- Represent the company at industry events, conferences, and recruiting functions to build relationships and increase visibility.
- Plan and execute virtual and in-person events to foster engagement and community
- Communicate updates, operational changes, and initiatives clearly and professionally.
- Collaborate with internal teams to ensure a seamless experience for our providers.
- Maintain accurate records and update reporter information in tools such as HubSpot, Rippling, and Google Workspace.
- Track engagement and recruitment metrics to help inform team strategy
- Stay current on industry trends and best practices to support high-quality service delivery
- This role requires occasional travel to industry events, conferences, and networking functions, as well as on-site support for recruitment activities and reporter engagement initiatives.
You’re gonna crush it if
- You have 2–3 years of experience in a convention setting within the legal services, project coordination, recruiting, event planning, or provider relations—ideally within legal services.
- You naturally build and maintain strong relationships and feel confident engaging with professionals at events, conferences, and in one-on-one interactions.
- You have supported recruitment efforts, onboarding processes, or outreach initiatives across multiple regions or markets.
- You are highly organized and thrive in fast-paced environments where you manage multiple priorities and tight deadlines.
- You have successfully coordinated events, handling everything from planning and logistics to communication and follow-up.
- You are proficient with tools like Google Workspace, and ideally have experience using CRM systems such as HubSpot.
- You work well within a team, take initiative, and bring a proactive, solution-oriented approach to your work.
- You are willing and able to travel regularly for events, recruiting, and relationship-building activities.
Compensation & Benefits
- Salary - $68,640 and $85,000
- Health, Vision, & Dental Benefits - generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental
- Wellness/Mental Health - shared benefits to be used among employees and families
- Flexible Paid Time Off - allowing employees to find balance in their lives
- Options of Equity - we know our success is nothing without our team
- Access to a 401k through Guideline
- A home office setup and a monthly stipend to offset internet and phone costs
Our Team
The Provider Operations team is the court reporter’s best friend, always working to get the right reporter on the right job every time, and caring for them all along the way. Our recruiting, rates, and relationship staff bring reporters into Steno and provide the tools court reporters need to have their best Steno experience. Our calendar staff manages the breadth of jobs Steno takes and ensures they are covered completely and correctly.
Our Provider Operations team drives and refines our reporter base, ensuring a quality experience in depositions for all involved, with the ultimate goal of ensuring Steno continues to be a top court reporting and litigation support services agency for our law firm clients.
About Steno
- Founded in 2018 and growing fast!
- Values: be highly reliable, constantly innovate, operate with a hospitality mindset
- Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations, and finance experience.
- We are revolutionizing the litigation and court reporting industry
- Flexible deferred payment options (e.g., DelayPay)
- Cutting-edge technology - unique products and integrations to maximize the output of legal professionals
- White glove, concierge customer service that our clients rave about
Application Information
- Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.
- Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.
- Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.
- Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications.
- Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information that may be included on a resume or application, is collected and stored in our system. Still, we never disclose or sell your personal information.