Corporate Account Manager - Alliances

Company Description

LGC Group is a global leader in life science tools, partnering with customers to find solutions that diagnose, treat, feed and protect our growing population. Working collaboratively with our partners in the scientific community, our products and services help to solve some of the most complex challenges facing society and the planet. Together we respond to global pandemics, pioneer innovative precision medicine, and improve the safety of our food, medicines and environment.

Our LGC Diagnostics and Genomics (D&G) business unit includes:

Clinical Diagnostics, who partner with IVD developers, end user diagnostics laboratories, biopharma, CROs, and academic institutions to support the entire diagnostic pipeline, from early research to routine clinical use. We offer premium diagnostic solutions and components through our seven brands, serving over 27,500 customers in over 120 countries across key areas like biochemistry, immunoassay, infectious diseases, oncology, NIPT, and more. For over 40 years,

Biosearch Technologies has developed and supplied advanced diagnostics to support global healthcare. We offer end-to-end solutions from design to commercialisation, specialising in infectious diseases, oncology, prenatal testing, and more. Operating under cGMP standards, we ensure high-quality, GMP-compliant products tailored to customer needs, including oligos, enzymes, beads and other components feeding into molecular workflows, while meeting regulatory standards like GMP, GLP, and ISO certifications for seamless compliance and quality assurance.

Job Description

Working closely with LGC Group’s largest strategic partner, driving strategic sales into end user clinical diagnostics laboratories and network laboratories across the United States (US). Primarily focusing on our Quality Controls (QC) portfolio; including Multichem®. 

This role requires a candidate with strong IVD account management and/or strategic partnership expertise and will require a strong understanding of the Biochemistry & Immunoassay markets. . A team player with strong organisational skills and project management skills, client communications, client management and service, product expertise, and critical thinking. This role requires the candidate to travel up to 60% including overnight (domestically). 

Key Responsibilities 

• Manages and achieves sales targets for LGC Groups largest strategic partner, by leading a strategic sales process, accountable for revenue, margin and unit goals. 
• This role will require networking at various levels within targeted client organizations from C-level executives laboratory scientists. 
• Performs sales analysis and builds out near, mid & long term forecast models 
• You will be key in defining overall strategy with our No.1 strategic partner, developing a road map to capture key new products, opportunities, presenting proposals and managing senior level negotiations and contract agreements. 
• Driving business reviews with our strategic customer, presenting current business performance, growth areas and key projects, enabling future partnership growth. 
• Primary sales contact for our corporate account, owning key commercial communications. Support the sales organization during the sales process as the primary sales resource 
• The corporate account manager will be tasked with leading all aspects of a sales process that involves collaboration with various teams and necessitates effective project management. 
• Manage and communicate customer demand and liase with internal production on priorities & delivery expectations. 
• Coordinate product delivery requirements between the customer and production. 
• Assist in developing strategies for New Product Development pipeline and reviews. 
• Drive international brand awareness including but not limited to global roadshows and tradeshows. 

Person Specification 

• “Can do” attitude, driven and motivated to provide an outstanding customer experience 
• A proactive great teammate with the ability to work autonomously 
• Naturally friendly, collaborative and approachable manner 
• Able to communicate clearly and explain problems and solutions in an easy-to-understand manner 
• Willing to travel up to 60% including overnight (domestically ). 

Qualifications

Knowledge, Experience, and Technical Skills 

Required: 

• 5+ years’ experience in a IVD related sales management role. 
• A strong connection to US end user diagnostic labourites and networks is helpful. 
• Bachelor’s Degree in Med Tech, or a related biomedical scientist field such as clinical biochemistry, or equivalent experience will be considered. 
• Biochemistry & Immunoassay expertise is critical. 
• US citizenship or the right to work in the US. 
• A standout colleague, who can partner closely with our strategic alliances. 
• Strong communication skills inc. presentation, including to senior level. 
• Advanced Excel and finance skills to support with sales forecasting. 
• Strong project management experience. 
• Excellent organizational and communication skills. 

Additional Information

The job holder will be able to demonstrate the following behaviours in line with LGC’s core values: 

• Passion – providing consistently outstanding customer support daily. 
• Curiosity – taking a proactive approach to learning and becoming a technical guide in LGC D&G products. 
• Integrity – doing what’s right for our customer, team and our business. 
• Brilliance – troubleshooting and successfully working in potentially autonomous environment. 
• Respect – treating all colleagues and customer colleagues in a respectful manner. 

All your information will be kept confidential according to EEO guidelines. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation