Controls Reporting and Analytics Lead

Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution—working together to create a better financial future for our customers and communities.

At Best Egg, you’ll find a culture grounded in our core values—putting people first, creating clarity, delivering with excellence —enhanced by Barclays’ commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people’s financial lives.

With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization—while continuing to build the products and experiences that make Best Egg unique.

We’re looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us.

We’re proud to be an equal opportunity employer committed to building a diverse and inclusive team.

The Role:

Best Egg is seeking an AVP – Controls Reporting and Analytics Lead individual contributor to develop and evolve controls reporting within the First Line of Defense. This highly visible role will support the execution and maturity of the company’s Control Framework and governance programs through advanced analytics, reporting automation, and regulatory support.

Reporting to the Senior Director of Governance and Control Program, this role will serve as a central partner across the First Lines of Business to deliver actionable insights, strengthen governance transparency, and enhance control oversight. The AVP will oversee reporting and analytics supporting regulatory and audit activities, control testing and QA analytics, third-party oversight, issue management governance, exception reporting, and control metrics.

The ideal candidate combines strong risk and control management expertise with advanced analytical and reporting capabilities, including experience with GRC platforms such as Workiva and/or Service Now, dashboarding tools, automation, and data mining techniques. This individual will play a critical role in advancing Best Egg’s control maturity through scalable reporting solutions, proactive oversight, and strategic insight delivery to management, bank partners, executive leadership, governance committees, and regulatory stakeholders.

This role requires executive presence, strategic thinking, strong cross-functional collaboration, and the ability to independently drive initiatives in a fast-paced and evolving environment.

Key Responsibilities:

Control Reporting & Analytics

Lead the development, automation, and delivery of controls reporting, dashboards, scorecards, and governance metrics for management, executive leadership, and Committees.
Design and maintain KPI/KRI frameworks supporting control oversight, control effectiveness monitoring, and operational risk governance.
Deliver First Line Risk Reporting and executive-level analytics provide actionable insights into risk trends, emerging risks, and control performance.
Develop and oversee exception reporting processes to identify, escalate, and monitor breaches, trends, and control gaps across business functions.
Utilize advanced analytics, data mining, and AI/GenAI-enabled techniques to proactively identify anomalies, emerging risks, and thematic trends.

Control Framework & Program Execution

Support reporting and analytics for Control Framework initiatives and Control Program execution activities.
Partners across the organization to enhance governance reporting, control monitoring, and program transparency.
Drive continuous improvement initiatives to strengthen reporting consistency, automation, and governance effectiveness.

Regulatory, Audit & Governance Engagement

Support regulatory examinations, internal audits, and external audit engagements through the coordination, development, and delivery of reporting, analytics, and governance documentation.
Prepare reporting packages, executive summaries, and data analysis supporting management/executive, regulatory and audit inquiries.
Partner with Business, Compliance, Internal Audit, Legal, and Risk stakeholders to ensure timely, accurate, and consistent reporting deliverables.

Control Testing & QA Analytics

Perform data mining and analytical support for control testing, QA activities, and oversight reviews.
Identify trends, insights, root causes, and thematic issues through analysis of testing results, operational data, and control performance metrics.

Third Party Risk Management & Issue Management Reporting

Support Third Party Risk Management reporting and oversight activities, including governance metrics, issue tracking, and escalation reporting.
Oversee issue management reporting and governance routines, including remediation tracking, aging analysis, and trend reporting.
Develop centralized reporting and dashboards supporting enterprise issue management effectiveness and accountability.

GRC / Workiva Administration

Serve as lead administrator and subject matter expert for Workiva and related GRC platforms such as Service Now supporting controls and governance reporting.
Manage enhancements, reporting configurations, user support, data integrity, and reporting automation within governance platforms.
Partner with Technology and business stakeholders to optimize system capabilities and reporting efficiencies.

Cross-Functional Leadership & Strategic Support

Collaborate across First and Line of Business teams to build scalable, governance and reporting capabilities.
Translate complex controls and governance information into concise, executive-ready insights and recommendations.
Drive best practices in controls reporting, visualization, governance analytics, and insight delivery.
Operate with a high degree of independence, exercising sound judgment in prioritization, stakeholder engagement, and strategic execution.
Demonstrate flexibility in managing evolving priorities and supporting multiple risk and governance initiatives as business needs change.

Qualifications:

8–12 years of experience in Controls, Enterprise Risk Management, Operational Risk, Governance, Regulatory Reporting, Audit, or Risk Analytics.
Strong experience developing and automating reporting solutions using tools such as Tableau, Power BI, Workiva, ServiceNow, or similar platforms.
Demonstrated experience supporting regulatory examinations, audit engagements, and governance reporting processes.
Experience supporting or overseeing Control Framework execution, Issue Management, Third Party Risk Management, or Governance Programs.
Strong analytical and data mining capabilities with experience identifying trends, anomalies, and emerging risks.
Experience administering or supporting GRC platforms, preferably Workiva.
Technical proficiency in SQL, Python, automation, or other data analytics/reporting tools preferred.
Experience leveraging AI, GenAI, or advanced analytics capabilities within risk, control or governance functions is a strong differentiator.
Excellent communication and executive presentation skills with the ability to influence stakeholders across multiple levels of the organization.
Proven ability to manage multiple priorities independently in a fast-paced environment.
Strategic mindset with strong problem-solving, organizational, and relationship management skills.

$115,000 - $130,000 a year

Employee Benefits

Best Egg offers many additional benefits for our employees, including (but not limited to):

· Pre-tax and post-tax retirement savings plans with a competitive company matching

program

· Generous paid time-off plans including vacation, personal/sick time, paid short--

term and long-term disability leaves, paid parental leave, and paid company

holidays

· Multiple health care plans to choose from, including dental and vision options

· Flexible Spending Plans for Health Care, Dependent Care, and Health

Reimbursement Accounts

· Company-paid benefits such as life insurance, wellness platforms, employee

assistance programs, and Health Advocate programs

· Other great discounted benefits include identity theft protection, pet insurance,

fitness center reimbursements, and many more!

In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy here

Controls Reporting and Analytics Lead

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