Commercial Banking Ops and Risk Associate

Axos Bank

Target Range:

$66,560.00/Yr. - $70,000.00/Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

This role provides critical operational and risk management support to the Commercial Banking and Treasury Management Operations teams. This role is responsible for helping to safeguard clients' financial transactions and ensuring the smooth operation of our banking services while mitigating risk. This role is part of a team that manages key functions and makes critical decisions in a high-production, time-sensitive environment. Areas of responsibility include fraud mitigation, operational processing, and payments risk management, in additional to other operational responsibilities as assigned to support Commercial Banking and Treasury Management activities. Attention to detail and a strong understanding of banking operations, compliance and regulations is critical to this role. 

Responsibilities:

• Monitor and assess payment transactions for potential risks and fraudulent activities
• Respond to alerts and notifications related to unusual activity or potential fraud
• Analyze check transactions to identify suspicious or fraudulent activity
• Process exception reports including NSF and Non-Post, making decisions based on known criteria to pay or return items
• Review and handle Verification of Deposits, ACH Returns and Research, GL, WSUD Requests, Proof of Authorization, Stop Payments, and Late Return Claims
• Conduct and process comprehensive investigations for ACH, Check and Wire fraud to include interviews, discovery, analysis, case documentation and management
• Maintain a working knowledge of fraud prevention guidelines and techniques.
• Communicate via phone, email and/or letters with other bank employee, account holds and other financial institutions
• Escalate suspicious activity via submission of Questionable Activity Report
• Assist with developing and updating departmental procedures

Qualifications:

• Bachelor's degree preferred
• 4+ years of financial services experience in branch or back office
• 2+ years of fraud investigation experience

Axos Employee Benefits May Include:

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.