Clinical Strategy Lead

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

About the Role

We are seeking a Clinical Strategy Lead to join Commure. This role serves as the clinical connective tissue across Product, Engineering, Sales, Operations, and strategic customer accounts, ensuring our solutions are clinically credible, operationally aligned, and positioned to drive measurable value for customers.

The Clinical Strategy Lead partners closely with Product and Engineering to shape workflows, validate requirements, and accelerate development of clinically sound solutions across the Commure portfolio. This person also works directly with executive and clinical stakeholders at leading health systems to translate frontline needs into product direction, adoption strategy, and account growth opportunities.

In parallel, this role plays a key part in go-to-market execution by helping teams clearly articulate clinical value, strengthen workflow alignment during demos and discovery, and support successful rollout and adoption. The ideal candidate combines deep clinical experience with strong strategic judgment, cross-functional influence, and the ability to operate effectively across customer-facing and internal teams.

What You’ll Do

• Partner with Product, Engineering, and Design to define, validate, and refine clinical workflows across key solutions, including Ambient, Ambient+, and AC+

• Provide hands-on clinical guidance throughout the product lifecycle to improve usability, documentation quality, workflow fit, and end-user adoption

• Serve as a clinical advisor to strategic health system accounts, supporting executive-level conversations with physician, nursing, operational, and administrative leaders

• Translate customer feedback, frontline workflow realities, and implementation learnings into actionable product, adoption, and account strategy recommendations

• Support Sales and Growth teams in discovery calls, demos, pilots, onsite meetings, and executive presentations by validating workflow fit and clearly articulating clinical value

• Strengthen go-to-market execution by refining messaging, informing sales strategy, and equipping internal teams with clinically grounded insights

• Develop and maintain deep expertise across the Athelas and Commure portfolio, including current offerings and newly released products

• Understand and communicate the clinical use cases, operational implications, and desired outcomes associated with each solution

• Train Sales, Operations, Implementation, and other internal teams on products, workflows, use cases, and customer-specific value propositions, including new hire and new product training

• Collaborate with Product and Operations to develop effective training materials, enablement content, and workflow guidance

• Support customer education for larger implementations in partnership with implementation and operational teams

• Stay current on developments in AI, ambient documentation, NLP, medical coding, and healthcare technology to help inform product strategy, training, and workflow design

What You Have

• Required: Current or prior clinical licensure or certification such as MD, DO, PA, NP, RN, PT, or OT

• Meaningful experience practicing in a fast-paced clinical environment

• Strong ability to build credibility and maintain relationships across clinical, commercial, product, and operational stakeholders

• Experience working effectively across multidisciplinary, cross-functional teams

• Strong project management and organizational skills, with the ability to operate independently and manage multiple priorities

• Excellent written, verbal, and presentation communication skills across executive, clinical, sales, marketing, and operations audiences

• High degree of flexibility, professionalism, creativity, and accountability

• Working familiarity with AI-enabled healthcare technologies, ambient documentation, or natural language processing concepts

• Proficiency with Microsoft Office and/or Google Workspace

• Willingness to travel up to 30%

Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.