<h2 data-start="359" data-end="396">Clinical Director, Care Delivery</h2><p data-start="397" data-end="455"><strong data-start="397" data-end="455">Remote | Full-Time | Hybrid Leadership & Clinical Role</strong></p><h3 data-start="457" data-end="473">About Midi</h3><p data-start="474" data-end="790">Midi is a fast-growing virtual care company delivering high-quality, whole-person women’s health care through a modern, tech-enabled platform. Our distributed clinical workforce operates at scale in a highly regulated environment, supported by strong clinical governance, clear standards, and operational discipline.</p><hr data-start="792" data-end="795"><h3 data-start="797" data-end="811">The Role</h3><p data-start="812" data-end="1067">Midi is seeking a <strong data-start="830" data-end="851">Clinical Director</strong> to lead care delivery across a defined pod of clinicians and assigned care delivery pillars. This is a <strong data-start="955" data-end="970">hybrid role</strong> combining <strong data-start="981" data-end="1037">senior clinical leadership and operational ownership</strong> with <strong data-start="1043" data-end="1066">direct patient care</strong>.</p><p data-start="812" data-end="1067"> </p><p data-start="1069" data-end="1432">The Clinical Director is primarily accountable for people leadership, clinical performance, and care delivery execution, while also <strong data-start="1201" data-end="1244">maintaining an active clinical schedule</strong> (including patient panel, emergency, and recovery visits). Direct patient care ensures clinical calibration, escalation readiness, and alignment between standards and real-world delivery.</p><p data-start="1434" data-end="1760">This role leads through a <strong data-start="1460" data-end="1481">Senior NP Manager</strong>, owns escalation and governance decisions, and partners closely with cross-functional leaders to ensure safe, consistent, and scalable care delivery. The role reports to the <strong data-start="1656" data-end="1681">Medical Director, IWC</strong>, with a dotted-line relationship to the <strong data-start="1722" data-end="1759">Chief Clinical Operations Officer</strong>.</p><hr data-start="1762" data-end="1765"><h3 data-start="1767" data-end="1793">Key Responsibilities</h3><h4 data-start="1795" data-end="1841">Clinical Leadership & People Management</h4><ul data-start="1842" data-end="2432"><li data-start="1842" data-end="1964"><p data-start="1844" data-end="1964">Set and uphold expectations for clinical quality, professionalism, and performance across a large clinician workforce.</p></li><li data-start="1965" data-end="2081"><p data-start="1967" data-end="2081">Lead accountability for scheduling, coverage, utilization, and clinical readiness through the Senior NP Manager.</p></li><li data-start="2082" data-end="2184"><p data-start="2084" data-end="2184">Own escalation pathways and clinical decision support to ensure safe, timely, and consistent care.</p></li><li data-start="2185" data-end="2321"><p data-start="2187" data-end="2321">Enforce standards for protocol adherence, scope of practice, and documentation; address repeated variance through leadership action.</p></li><li data-start="2322" data-end="2432"><p data-start="2324" data-end="2432">Identify readiness gaps and route onboarding, education, or remediation needs to appropriate program owners.</p></li></ul><h4 data-start="2434" data-end="2486">Direct Patient Care (Hybrid Role Expectation)</h4><ul data-start="2487" data-end="2808"><li data-start="2487" data-end="2585"><p data-start="2489" data-end="2585">Maintain a defined clinical schedule, including patient panel, emergency, and recovery visits.</p></li><li data-start="2586" data-end="2678"><p data-start="2588" data-end="2678">Deliver care in alignment with established guidelines, protocols, and scope of practice.</p></li><li data-start="2679" data-end="2808"><p data-start="2681" data-end="2808">Use direct care experience to inform clinical decision-making, escalation support, quality review, and care model improvements.</p></li></ul><h4 data-start="2810" data-end="2847">Care Delivery Pillar Ownership</h4><ul data-start="2848" data-end="3252"><li data-start="2848" data-end="3022"><p data-start="2850" data-end="3022">Serve as the accountable clinical owner for assigned care delivery pillars (e.g., supply funnel, care encounter, practice liaison, marketing liaison, Midi store liaison).</p></li><li data-start="3023" data-end="3135"><p data-start="3025" data-end="3135">Own pillar OKRs, decisions, and outcomes; delegate execution and drive adoption through leadership channels.</p></li><li data-start="3136" data-end="3252"><p data-start="3138" data-end="3252">Partner with peer Clinical Directors to ensure alignment and consistency as care delivery changes are implemented.</p></li></ul><h4 data-start="3254" data-end="3295">Clinical Governance & Consultation</h4><ul data-start="3296" data-end="3694"><li data-start="3296" data-end="3418"><p data-start="3298" data-end="3418">Contribute to the development of guidelines, protocols, and care pathways and ensure consistent adoption across teams.</p></li><li data-start="3419" data-end="3519"><p data-start="3421" data-end="3519">Operationalize Medical Director–defined standards into clear, enforceable clinical expectations.</p></li><li data-start="3520" data-end="3595"><p data-start="3522" data-end="3595">Provide expert clinical consultation for complex cases and escalations.</p></li><li data-start="3596" data-end="3694"><p data-start="3598" data-end="3694">Participate in and lead clinical committees, including chair responsibilities where appropriate.</p></li></ul><h4 data-start="3696" data-end="3745">Cross-Functional Execution & Communication</h4><ul data-start="3746" data-end="4037"><li data-start="3746" data-end="3887"><p data-start="3748" data-end="3887">Participate in operational and clinical leadership forums; ensure timely, accurate communication cascades through managers to clinicians.</p></li><li data-start="3888" data-end="4037"><p data-start="3890" data-end="4037">Partner closely with clinical ops, operations, product, quality, compliance, legal, finance, marketing, and commercial teams to execute priorities.</p></li></ul><h4 data-start="4039" data-end="4075">Quality, Safety & Peer Review</h4><ul data-start="4076" data-end="4495"><li data-start="4076" data-end="4231"><p data-start="4078" data-end="4231">Support implementation and sustainment of quality and safety measures across the clinical workforce; retain accountability for standards and decisions.</p></li><li data-start="4232" data-end="4335"><p data-start="4234" data-end="4335">Lead clinical review and decision-making when risk signals arise, applying Just Culture principles.</p></li><li data-start="4336" data-end="4404"><p data-start="4338" data-end="4404">Participate in peer review and performance management processes.</p></li><li data-start="4405" data-end="4495"><p data-start="4407" data-end="4495">Partner with quality and education teams to identify learning gaps and improve outcomes.</p></li></ul><h4 data-start="4497" data-end="4536">Resource & Workforce Stewardship</h4><ul data-start="4537" data-end="4912"><li data-start="4537" data-end="4640"><p data-start="4539" data-end="4640">Partner on staffing, capacity, and utilization planning; proactively surface risks and constraints.</p></li><li data-start="4641" data-end="4716"><p data-start="4643" data-end="4716">Provide budget inputs tied to care delivery performance and efficiency.</p></li><li data-start="4717" data-end="4805"><p data-start="4719" data-end="4805">Design and maintain a scalable workforce structure aligned with care delivery needs.</p></li><li data-start="4806" data-end="4912"><p data-start="4808" data-end="4912">Optimize scope of practice across license types to ensure the right work is done by the right clinician.</p></li></ul><hr data-start="4914" data-end="4917"><h3 data-start="4919" data-end="4939">Qualifications</h3><p data-start="4941" data-end="4955"><strong data-start="4941" data-end="4953">Required</strong></p><ul data-start="4956" data-end="5560"><li data-start="4956" data-end="5026"><p data-start="4958" data-end="5026">NP/APRN with active, unencumbered license and board certification.</p></li><li data-start="5027" data-end="5117"><p data-start="5029" data-end="5117">Experience providing direct patient care in a telehealth or virtual-first environment.</p></li><li data-start="5118" data-end="5188"><p data-start="5120" data-end="5188">2+ years of telehealth experience in a regulated clinical setting.</p></li><li data-start="5189" data-end="5296"><p data-start="5191" data-end="5296">5+ years of people leadership experience, including managing managers and leading large clinical teams.</p></li><li data-start="5297" data-end="5408"><p data-start="5299" data-end="5408">Strong clinical governance instincts and comfort with escalation management and performance accountability.</p></li><li data-start="5409" data-end="5497"><p data-start="5411" data-end="5497">Demonstrated ability to execute operationally in a fast-paced, scaling organization.</p></li><li data-start="5498" data-end="5560"><p data-start="5500" data-end="5560">Strong cross-functional leadership and communication skills.</p></li></ul><p data-start="5562" data-end="5577"><strong data-start="5562" data-end="5575">Preferred</strong></p><ul data-start="5578" data-end="5831"><li data-start="5578" data-end="5658"><p data-start="5580" data-end="5658">Multi-state licensure or ability to obtain and maintain additional licenses.</p></li><li data-start="5659" data-end="5738"><p data-start="5661" data-end="5738">Experience in women’s health and/or high-growth virtual care organizations.</p></li><li data-start="5739" data-end="5831"><p data-start="5741" data-end="5831">Background in quality improvement, peer review, or Just Culture–informed review practices.</p></li></ul><hr data-start="5833" data-end="5836"><h3 data-start="5838" data-end="5857">Why This Role</h3><p data-start="5858" data-end="6106">This role is designed for a clinical leader who wants <strong data-start="5912" data-end="5930">real ownership</strong>—of people, performance, and care delivery—while staying grounded in patient care. You’ll help shape how care is delivered today while building systems that scale for tomorrow.</p><hr data-start="1762" data-end="1765"><h3 data-start="5838" data-end="5857">Specifics</h3><p><strong>Reporting to:</strong> Medical Director</p><p><strong>Employment Type:</strong> Full time (1.0 FTE), exempt</p><p><strong>Compensation Range:</strong> $190,000 - $200,000 annually</p><p><strong data-start="804" data-end="817">Location:</strong> Remote (U.S.-based only). Work may not be performed outside of the United States.</p><div class="content-conclusion"><p>Please note that all official communication from Midi Health will come from an <strong data-stringify-type="bold">@joinmidi.com</strong> email address. We will <strong data-stringify-type="bold">never</strong> ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at <strong data-stringify-type="bold"><a href="mailto:careers@joinmidi.com">careers@joinmidi.com</a></strong>.</p><p>Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.</p><p>Please find our <span class="notion-enable-hover" data-token-index="0">CCPA Privacy Notice for California Candidates</span> <a href="https://joinemidi.notion.site/CCPA-Privacy-Notice-for-California-Candidates-234ea80994d38013bea1f24b3fa993ce">here</a>.</p></div>