Client Relations Specialist

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  • Company aliasintelligence
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 5 days ago - Updated 10 hours ago

Responsibilities:

  • Conduct comprehensive data entry, write clear client communications, and handle large amounts of information in a very diligent manner.
  • Analyze a wide range of records, emails, and client correspondence. 
  • Review, edit, and quality-check orders and email correspondence to ensure accuracy, completeness, and adherence to methodology and client specifications.
  • Deliver accurate, high-quality work within tight deadlines and adjust quickly to evolving priorities.
  • Work collaboratively in a remote environment using tools such as screen sharing, internal chat systems, and shared platforms.

Requirements:

  • Excellent written communication skills, with the ability to synthesize complex information into clear, concise correspondence.
  • Strong analytical skills with the ability to identify risk indicators, patterns, discrepancies, and investigative leads.
  • Experience conducting research using public records databases, court systems, and open-source resources is preferred.
  • Ability to multitask effectively in a fast-paced, deadline-driven environment while maintaining accuracy.
  • Comfortable working remote, collaborating via chat, video, and shared documents.
  • Strong attention to detail, critical thinking, and investigative curiosity.
  • Bachelor's degree required (Criminal Justice, International Relations, Political Science, Journalism, Business, or related fields preferred).
  • Candidates will be required to complete a written assessment demonstrating analytical ability, writing quality, and investigative reasoning.

 

 

Preferred Qualifications:

  • Prior experience in consulting for due diligence work, scoping subjects, due diligence, enhanced due diligence, AML/KYC investigations, or corporate intelligence is preferred.
  • Bi-lingual (preferred)
  • Knowledge of due diligence databases such as LexisNexis, CLEAR, TLO, and OpenCorporates. Knowledge of databases such as HubSpot, Teams, and Missive is preferred.

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