Chief Revenue Officer - REMOTE

Job Description:

Job Summary:

The Chief Revenue Officer (CRO) is a corporate officer responsible for the strategic direction, performance, and integration of all revenue-related functions across the enterprise reporting to the CFO.  The CRO will unify strategy, operations, and technology across revenue cycle, payer contracting, credentialing, onboarding, billing, collections, and value-based payment models.

Essential Job Functions:

Enterprise Revenue Strategy

• Develop and execute a unified revenue strategy across a $1B multi-state system.

• Lead payer negotiation strategy across Medicaid, Medicare, and commercial contracts, including complex and value-based arrangements .

• Partner with executive leadership on long-term revenue projections, growth strategy, and market expansion.

Revenue Cycle & Operations

• Oversee end-to-end revenue cycle operations including patient access, centralized onboarding, billing, collections, reimbursement analytics, and revenue integrity .

• Standardize workflows and optimize performance across multiple EHR platforms.

• Drive measurable improvements in clean claims rate, denial reduction, AR days, and cash flow.

• Ensure audit readiness and regulatory compliance across all states of operation .

Managed Care & Payer Relations

• Lead strategic relationships with managed care organizations and state Medicaid entities .

• Analyze payer performance trends and implement corrective strategies.

• Strengthen enterprise positioning in network participation and reimbursement competitiveness.

Growth, Marketing & Market Position

• Align revenue strategy with service line growth, capacity planning, and market demand .

• Collaborate with leadership on business development, sales planning, and client retention initiatives.

Leadership

• Build and mentor a high-performing revenue organization.

• Serve as a key member of the senior leadership team, participating in executive and board-level strategy discussions .

• Foster a culture of accountability, transparency, and continuous improvement.

Supervisory Requirements:

• Communicate the strategic direction of the organization and encourage participation by all team members.

• Provide leadership and guidance to all aspects of the department.

• Take an active role in monitoring the identification, development, and execution of strategic objectives.

• Involve, as appropriate, all team members to achieve goals.

• Effectively communicate to team members any changes and newsworthy events within the department or company.

• Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual

• Champion change and effectively manage the implementation of new ideas.

• Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.

• Completion of New Hire Orientation at the beginning of employment.

• All training requirements including Relias at the beginning of employment and annually thereafter.

• Current driver’s license, acceptable driving record and current auto insurance.

Physical Requirements:

• ADA Consideration - Sedentary work:  Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.  Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.