About the role
We’re looking for a seasoned Chief Revenue Officer (CRO) who can build and lead a high-performance commercial organization from the ground up. This is not a passive or hands-off role — you will architect, execute, and iterate the entire revenue engine: sales, success, operations, partnerships, pricing, and expansion. The right person will have taken a SaaS business to +$100M ARR, built teams, and delivered predictable, scalable growth.
What you'll do
Revenue Ownership & Strategy
- Develop and own the unified revenue model and P&L for Sales, Customer Success, and Revenue Ops.
- Create the forecasting, scenario planning, and capacity models that drive growth cadence.
- Drive GTM motions: new business, expansion, partnerships, cross-sell, upsell, renewals.
- Identify and lead entry into new verticals, segments, or geographies.
Sales Execution & Playbook
- Oversee a SaaS sales playbook for Peach’s product and sales cycle.
- Define segmentation, ideal customer profiles (ICPs), qualification criteria, deal stages, and conversion levers.
- Regularly audit, test, and evolve playbooks as market feedback arrives.
- Involved in critical deals, helping guide negotiation, pricing, objections, closing.
Team Building & Scaling
- Recruit and mentor senior revenue leaders and the broader team across sales, success, and ops.
- Establish onboarding, evaluation, ramp paths, and role progression frameworks.
- Define thresholds and cadence for when to double down, pivot, or cut underperformers.
- Build “support functions” such as sales engineering, enablement, revenue operations, rev analytics.
Revenue Operations & Data Infrastructure
- Build or mature RevOps, analytics, dashboards, CRM hygiene, forecasting engines, and KPI tracking.
- Ensure data integrity, qualification discipline, deal hygiene, and root-cause analysis.
- Lead automation and tool-stack decisions that scale productivity and reduce friction.
Compensation & Incentive Design
- Design and evolve sales compensation and incentive plans aligned with company goals (new ARR, NRR, pipeline quality, quota attainment).
- Incorporate guardrails and adjustments for bad data, qualification discrepancies, and deal anomalies.
- Monitor and adjust compensation over time to maintain alignment with evolving business objectives.
Cross-Functional & GTM Alignment
- Partner tightly with Marketing to define demand generation, content, lead scoring, messaging, channel strategy.
- Align leads and attribution, decide marketing vs. sales ownership of motions, and resolve conflicts.
- Collaborate with Product and Engineering on packaging, feature prioritization, roadmap input tied to revenue feedback.
Strategic Leadership & Board Interaction
- Serve as the revenue voice in executive leadership, shaping company strategy and priorities.
- Present revenue performance, forecasts, and growth levers to CEO, board, and investors.
- Monitor market shifts, competitive signals, and be ready to pivot strategies.
Qualifications
- Track Record: Ability to lead a SaaS company to $100M+.
- Executive Experience: 12–15+ years in revenue leadership; 5+ years in top-tier roles (SVP, CRO).
- Team Builder: Experience hiring, scaling, and scaling to size (20+ across roles) while maintaining quality.
- Metrics Mastery: Deep fluency with SaaS economics (CAC payback, LTV, NRR, churn, ARR growth math).
- GTM & Playbook Expertise: Past success in defining, iterating, and institutionalizing revenue playbooks.
- Operational Rigor: Experience building RevOps, dashboards, CRM optimization, data systems.
- Strategic & Adaptive: Comfortable leading strategic pivots, testing hypotheses, and reacting to market changes.
- Communication & Presence: Able to influence board, investors, C-level peers, and lead through ambiguity.
- Fintech / Banking / Domain Experience: People with lending, payments, or financial services SaaS experience will have a leg up.
Compensation
- Base: $300,000 - $375,000
- OTE: $370,000 - $420,000