Change Management Consultant

Company Description

Upwork has partnered with an enterprise SAAS based company who help companies unlock value by transforming Customer Experiences and Business Operations through innovative Cloud, Data and AI solutions.

They are currently seeking an experienced Senior Change Management Consultant for a 3+ month remote engagement. The successful candidate will play a critical role in driving strategic change initiatives and ensuring smooth adoption of organizational transitions, particularly in the context of a Microsoft to Google Workspace migration.

Job Description

• Develop and execute change management strategies in collaboration with project teams and senior leaders to support organizational goals.
• Conduct stakeholder analysis to understand needs, concerns, and expectations; create targeted engagement and communication plans.
• Design and implement clear, timely communication plans to ensure employees are informed and prepared for upcoming changes.
• Evaluate the impact of change at individual, team, and organizational levels; identify potential risks and create mitigation strategies.
• Deliver user enablement and training programs to support adoption and proficiency in new systems and processes.

Qualifications

Required Qualifications:

• Minimum of 3 years of experience in organizational change management, ideally within the technology sector.
• Proven experience supporting Microsoft to Google Workspace transitions is required.
• Deep proficiency with Google Workspace and Gemini tools (e.g., Gmail, Drive, Docs, Calendar, Meet, Gemini App) is a MUST.
• Strong training and instructional design skills; able to deliver clear, engaging presentations and documentation.
• Demonstrated success in user adoption and support strategies.
• Solid understanding of change management methodologies, frameworks, and best practices.
• Comfortable collaborating with stakeholders at all levels, including end users and executive leadership.
• Resilient, calm, and solution-oriented in high-pressure or rapidly evolving situations.
• Excellent written and verbal communication skills.
• Highly collaborative with a strong team-oriented mindset.

Preferred Qualifications:

• Change management certification (e.g., Prosci, ACMP) strongly preferred.
• Experience in professional services or consulting environments is a plus.

Additional Information

• Flexible remote work arrangements
• Attractive and competitive hourly compensation
• Opportunity to join a forward-thinking, inclusive, and growth-focused organization—ideal for individuals who thrive in collaborative and adaptable work environments