Job Description:
We are seeking a highly motivated and detail-oriented Business Systems Analyst to join our team. The ideal candidate will have a strong background in analyzing business processes and systems, with a focus on telecom and SaaS product environments. This role involves collaborating with various stakeholders to identify system requirements, improve business processes, and ensure the successful implementation of technology solutions.
**Due to government contract requirements, you must be a U.S. Citizen and pass a pre-employment drug test**
Responsibilities:
- Participate in technical design sessions with telecom partners, focusing on telecom use cases and provisioning logic.
- Elicit and document telecom and telecom-specific requirements, use cases, and user stories for cross-functional development teams.
- Create detailed business process workflows and architecture diagrams involving carrier APIs, user journey flows, business logic, data flow, etc.
- Contribute to the UX and system design for telecom-focused e-commerce portals and license/subscriber management tools.
- Break down delivery work into tasks and effort estimates aligned with agile sprints and project milestones.
- Provide weekly project updates and status reporting to internal stakeholders and carrier partners.
- Write test scenarios covering the full telecom subscriber lifecycle, including device, plan, and SIM interactions, ordering, and enterprise and government business logic.
- Navigate ambiguous environments with changing requirements and incomplete information.
- Apply customer-centric design thinking to create solutions that deliver user value.
Minimum Qualifications:
- BA/BS in Computer Science, Information Systems, or a related discipline.
- 2+ years as a Business Systems Analyst in telecom, SaaS product environments.
- Proficient in JIRA or similar software lifecycle management system.
- Ability to write and execute SQL queries to support data analysis and issue triage.
- Experience and knowledge with data analysis and reporting tools such as Excel, PowerBI, Tableau, etc.
- Strong Agile/Scrum experience working in fast-paced telecom product teams.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Preferred Qualifications:
- MBA or advanced technical degree.
- Experience with cloud-native SaaS infrastructure supporting telecom service delivery.
- Certification in business analysis (e.g., CBAP, PMI-PBA).
- Knowledge of telecom industry standards and practices.
Salary Range: $73,934 - $87,254
This base pay range will vary depending on experience, qualifications, and location. Your recruiter will be happy to discuss all that Inseego has to offer!
Inseego is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion (including religious dress and grooming), sex/gender (including pregnancy, childbirth, related medical conditions or breastfeeding), gender identity, gender expression, national origin, ancestry, age, physical or mental disability or legally protected medical condition, family care status, military or veteran status, marital status, sexual orientation, genetic information, or any other protected classification under federal, state and local law.