Business Process Engineer

About the role

LeanDNA is looking for an experienced Business Process Engineer to work directly with department heads across the organization. This is a hands-on consulting engagement focused on uncovering operational improvements and showing what becomes possible when AI is applied thoughtfully to day-to-day business processes.

You won't just be advising from the sidelines — you'll be in the room (or on the call), rolling up your sleeves with each team to map their current workflows, identify friction points, and bring practical AI-enabled solutions to life.

Position Type: Project-based contract

Commitment: 15 hours/week

Duration: 4 months

Location: US Remote or Austin, TX

What you'll do

• Meet with department leaders to understand current workflows, bottlenecks, and manual effort in order to build and deliver working AI-powered solutions
• Automate repetitive data entry in Salesforce, ensuring CRM data stays current and reducing the administrative burden on Sales team
• Redesign the QBR creation process to automatically pull, structure, and format data — cutting prep time significantly and reduce administrative burden on Customer Success teams
• Identify and implement AI-assisted improvements in finance workflows, such as automating report generation, flagging anomalies, or streamlining month-end processes
• Build lightweight, repeatable solutions that teams can own and scale after the engagement ends
• Create clear documentation for updated processes— what was built, how it works, and how to maintain it

Who you are

• Proven experience in business process analysis, operations, or a related discipline
• Experience leveraging AI, automation, and modern workflow tools to redesign and optimize business processes
• Comfortable translating the value of AI tools for non-technical stakeholders
• Strong interpersonal skills — you can earn trust quickly and facilitate productive conversations at all levels
• Naturally curious and systems-minded; you see connections across departments that others miss
• Self-directed and organized — you manage your time well across a part-time engagement
• Experience in manufacturing, supply chain, or operations-focused software environments is a plus

What success looks like

At the end of the four month contract, LeanDNA will have working AI-powered solutions in place across multiple departments — not a deck full of ideas, but real tools that teams have implemented & are actively using. The right person for the position has experience creating processes that improve business operations and leaves teams capable, not dependent on external support.