Business Performance Associate Director

• Lead the development of comprehensive business cases for strategic initiatives, incorporating operational requirements, financial considerations, risks, expected benefits, and clear recommendations for leadership decision-making and investment prioritization.
• Establish frameworks and mechanisms to define, measure, track, and demonstrate the value of strategic initiatives across financial, operational, capacity, quality, and organizational dimensions.
• Partner with initiative owners to monitor benefits realization and ensure that expected outcomes are sustained over time.
• Integrate operational, portfolio, and financial data to identify performance trends, opportunities, risks, and trade-offs, translating findings into actionable insights and executive-level recommendations.
• Partner with functional leaders to connect strategy, investments, resources, and execution, supporting portfolio prioritization, scenario planning, resource allocation, and long-range business planning.
• Develop scalable business performance tools, dashboards, governance mechanisms, and decision frameworks that improve organizational visibility, accountability, and data-driven decision-making.
• Serve as a strategic thought partner to senior leaders by challenging assumptions, framing complex business problems, evaluating alternatives, and influencing decisions that improve performance and maximize value.
• Manage complex projects and programs while coordinating stakeholders across a highly matrixed and evolving environment.
• Foster strong relationships with customers and supporting functions, ensuring effective collaboration and consistent delivery against strategic priorities.

Requirements:

• Doctorate degree with at least 3 years of Quality and/or Operational Excellence experience, or a Master’s degree with 5 years of relevant experience, or a Bachelor’s degree with 7 years of relevant experience, or an Associate’s degree with 12 years of relevant experience, or a high school diploma/GED with 14 years of relevant experience.
• Demonstrated experience partnering with and influencing senior leadership and customers, ideally within cross-functional business operations or strategic project management environments.
• Strong ability to communicate complex concepts and processes clearly through both written and verbal presentations.
• Working understanding of Quality and GxP principles, with experience applying structured approaches to operational excellence.
• Proven ability to execute and manage complex projects and programs from planning through delivery.
• Experience with continuous improvement methodologies such as Lean, Six Sigma, or Kaizen.
• Understanding of emerging technologies, including AI, and their potential application to business and operational activities.
• Broad understanding of functional interdependencies within a global quality organization and the ability to navigate complex stakeholder environments.
• Highly structured, organized, proactive, and capable of independently managing priorities in a rapidly changing environment.
• Strong relationship-building and collaboration skills, including experience working effectively with functions such as Technology and Finance.
• Ability to demonstrate sound decision-making, effective meeting management, and disciplined execution within established decision-making frameworks.
• Comfortable working in matrixed, highly fluid environments while maintaining accountability for timely delivery.
• Strong facilitation, prioritization, problem-solving, and stakeholder-management capabilities, with the ability to foster collaboration across diverse teams.

Benefits:

• Annual salary range of $151,102.80–$204,433.20 USD for U.S. positions, excluding Puerto Rico; actual compensation may vary based on relevant skills, experience, and qualifications.
• Comprehensive employee benefits package, including health and welfare coverage for employees and eligible dependents.
• Retirement and savings plan with generous company contributions.
• Group medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus program.
• Stock-based long-term incentives.
• Award-winning time-off programs.
• Flexible work models where applicable to the position.
• Career development opportunities supporting ongoing professional growth.
• Sponsorship for this role is not guaranteed.