Business Intelligence Analyst

The Business Intelligence Analyst is responsible for developing and automating data reporting solutions to support operational and strategic decision-making. This role focuses on building scalable dashboards in AWS QuickSight and optimizing reporting processes through Redshift. The analyst collaborates closely with cross-functional teams to understand data needs, ensure accuracy, and deliver actionable insights. Additionally, the role involves maintaining clear documentation, supporting team training, and identifying opportunities for continuous improvement in analytics workflows.

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other, and Dane Street. It is the responsibility of all of us to maintain a positive working environment that promotes client satisfaction and results.

Requirements

MAJOR DUTIES & RESPONSIBILITIES

Automated Reporting & Dashboarding

• Design, build, and maintain automated dashboards using AWS QuickSight.
• Develop scalable reporting solutions in Amazon Redshift, reducing manual report creation.
• Ensure data integrity and readiness for both internal and client-facing analytics.

Data Analysis & Insights

• Analyze data to identify trends and provide actionable insights for business improvement.
• Interpret key metrics across departments and support decision-making with clear analysis.

Cross-Functional Collaboration

• Work closely with business, sales, and technical teams to gather requirements and deliver timely reports.
• Support internal and client meetings by clearly explaining data and reports.
• Provide regular updates to stakeholders on project status and deliverables.

Process Improvement & Documentation

• Maintain clear documentation for reporting processes, requirements, and templates.
• Identify opportunities to enhance data workflows and reporting efficiency.

Team Support & Flexibility

• Contribute to a collaborative team environment and assist with ad hoc requests.
• Take ownership of assigned projects and support broader business initiatives as needed.

• Accept ownership of assigned projects and initiatives as assigned. Independent and proactive effort is expected in this area and with respect to all Dane Street initiatives.
• Support all internal business leadership in a subject‐matter‐expert capacity, as needed
• Adapt to different internal/operational and team dynamics as appropriate to each situation. This adaptability includes the need to accept tasks that may not regularly be associated with this role and to shift priorities as requested.

Other duties & special projects, as assigned and based on business needs.

A Bachelor’s Degree is preferred.  

JOB RELEVANT EXPERIENCE:

• Preferred experience in healthcare and/or insurance industries.
• Minimum of 3-5 years of experience in SQL for data querying and transformations 
• Minimum of 3-5 years of experience in QuickSight or similar BI visualization tool
• Proficiency in PC/MAC platforms, including Excel, and Google Sheets

JOB RELATED SKILLS/COMPETENCIES:

• Excellent oral and written communication skills.
• Proven analytical and problem-solving abilities.
• Strong interpersonal skills with the ability to collaborate effectively across departments.
• Familiarity with industry jargon, workflow, and claims processing, with the ability to advise clients on approaches to meet goals.
• Ability to multitask and manage various tasks efficiently.
• Strong documentation skills to keep all stakeholders informed and ensure project goals are met.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Any lifting, bending, traveling, etc. required to do the job duties listed above.  Long periods of sitting and computer work.

WORK FROM HOME TECHNICAL REQUIREMENTS:

• Supply and support their own internet services. 
• Maintaining an uninterrupted internet connection is a requirement of all work from home position.

This job description is subject to change at any time.

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. 

ABOUT DANE STREET:

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.