Business Development Representative

About us

Mavenoid is the Intelligent Support Platform for products and devices. Our purpose-built technology delivers best-in-class customer support with intelligent troubleshooting and personalized remote support. Our product manufacturers and sellers provide genius-level customer support and realize brilliant cost savings.

Having raised our Series B, we’re in an exciting phase of growth but are still small enough for each new person to have a big impact on the company as a whole. We were founded in Stockholm, Sweden, but now operate globally as a remote-first company, with team members located across Sweden, the United Kingdom, the United States, and more.

The role

As a Business Development Representative, you will be fully responsible for developing pipeline for our new business account executives. This will be done through detailed research, creative messaging, and cold calling. Our team is small, agile, and eager to craft the outreach that will lead to us landing our next key client relationship that will propel the company forward. You'll be fully empowered to stake your own claim to success towards your one main goal: to generate a new pool of Mavenoid's future customers. The rest is up to you.

This role will be based on the US East Coast.

• Engaging with potential prospects over phone and other channels to qualify and set meetings for the new business account executive team that drive qualified pipeline
• Identifying target customers for Mavenoid through prospecting tools and research
• Maintaining active engagement with leads through informed, creative outreach
• Researching and developing prospective accounts
• Working closely with other members of the sales team to identify qualified accounts and define strategies for outreach
• Partner with other teams within Mavenoid to deliver proper messaging for ideal target markets
• Achieve quarterly quotas for developed leads and qualified opportunities.

• Experience in B2B sales or business development (preferably 1 - 1.5 years of experience selling SaaS)
• You possess grit and don’t shy away from rejection.
• You don't give up.
• You know how to effectively manage your time to complete objectives.
• You get important things done and you have a track record of running complex projects.
• You learn quickly and you’re able to map technologies to business processes.
• You are smart, creative, and think well on your feet.
• You’re clear, concise, and thoughtful in your communications — both verbal and written.
• You are articulate and can communicate with internal colleagues as well as with potential customers.
• You are hungry to grow your career and develop relevant sales skills in a highly collaborative team environment.

Our Core Values

Win as a Team - Teams are not just extensions of leaders, but are instead a composite of individuals, each with their own strengths. We need to work together in order to scale. And, it’s more fun this way!

Teach & Be Taught - As a company, we believe that there is always a way to improve how you work, and therefore it is important to be consistently open to learning. Also, in a fast-growing company, roles & contexts shift, and it is important to be able to adjust. Teaching others is the flip side of that – it's a great way to build deeper understanding of the topics you teach, and also an important tool to scale the organization as you step into new roles and responsibilities.

Cut out the B.S. - Get to the bottom of the issue and surface the information needed to make good decisions.

Pick up the Pace - As a startup, our structural advantage is speed, but only if we act with urgency. Don’t leave for tomorrow what you can do today.

Eyes on the Ball - Don’t get distracted from what is most important, right now. In a startup, there are a million different things that you can do in any situation, and it’s necessary to have a consistent focus over time on the things that have the highest impact.

Our Core Values

Win as a Team - Teams are not just extensions of leaders, but are instead a composite of individuals, each with their own strengths. We need to work together in order to scale. And, it’s more fun this way!

Teach & Be Taught - As a company, we believe that there is always a way to improve how you work, and therefore it is important to be consistently open to learning. Also, in a fast-growing company, roles & contexts shift, and it is important to be able to adjust. Teaching others is the flip side of that – it's a great way to build deeper understanding of the topics you teach, and also an important tool to scale the organization as you step into new roles and responsibilities.

Cut out the B.S. - Get to the bottom of the issue and surface the information needed to make good decisions.

Pick up the Pace - As a startup, our structural advantage is speed, but only if we act with urgency. Don’t leave for tomorrow what you can do today.

Eyes on the Ball - Don’t get distracted from what is most important, right now. In a startup, there are a million different things that you can do in any situation, and it’s necessary to have a consistent focus over time on the things that have the highest impact.