<p><span data-contrast="auto"><strong>Harbor</strong> is seeking a detail-oriented and proactive Delivery Operations </span><strong><span data-contrast="auto">Business Development Coordinator</span></strong><span data-contrast="auto"> to support our Legal Technology + Operations Solution Lines. This role is pivotal in ensuring projects are properly scoped and priced and requires effective communication across various departments and clients. The ideal candidate will have strong organizational skills, a keen eye for detail, the ability to manage multiple tasks efficiently, and a commitment to delivering excellent client service. This is a fully remote position that can be worked from anywhere in the US, Canada or UK.</span></p><hr><h4><span data-contrast="auto">Key Responsibilities:</span> <span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></h4><ul><li><span data-contrast="auto">Support for Solution Leads (SLs): </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li><span data-contrast="auto">Provide assistance to Solution Leads where they are directly engaged in advancing opportunities – including Salesforce opportunity maintenance, client communications and coordination.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Partner with Commercial Operations and Go to Market to ensure SOWs/change request paperwork are completed. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Ensure opportunities reflect correct key data for accurate forecasting.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Contribute to forecasting by flagging delivery risks, resource constraints, and scoping complexity for in-flight opportunities</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span data-contrast="auto">Partner with Commercial Operations on Sales Paperwork:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li><span data-contrast="auto">Contribute to statements of work (SOWs) and change requests by supporting the scoping of service delivery, budget buildups, and engaging others from the service line as needed</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Ensure adherence to pricing and proposal standards</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Manage documents through internal approval and client reviews</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Provide support on securing timely responses to complete timely</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span data-contrast="auto">Process Improvement</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li><span data-contrast="auto">Creating and maintaining delivery-side templates and scoping tools</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Assessing pricing accuracy and advising on scoping process improvements</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Maintaining internal alignment between the evolving solution roadmap and GTM messaging</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Coordinating feedback loops with Market Leads and Product for continuous improvement</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span data-contrast="auto">Opportunity Closure:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li><span data-contrast="auto">Follow up that processes are completed and signed orders in Salesforce.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Coordinate handoff to Finance and Delivery teams.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Support win/loss analysis from a delivery lens</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span data-contrast="auto">Proposal and RFP Support: Collaborate with opportunity bid teams – including CE Territory Leads and Solution Leads and Partners - on proposal creation and responses to Requests for Proposals (RFPs).</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Project Support: Participate in and complete Delivery Operations team projects as needed.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><h4><span data-contrast="auto">Qualifications:</span> <span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></h4><ul><li><span data-contrast="auto">Bachelor's degree in Business Administration, Operations Management, or a related field.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">2-5 years’ experience in Sales, Sales Operations, or similar role</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Proficiency in Salesforce or other CRM systems.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Strong organizational and multitasking skills.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Excellent communication and interpersonal skills.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Ability to work collaboratively with cross-functional teams.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><div class="content-conclusion"><p><strong><span class="x_ContentPasted0">About Us:</span></strong></p><p><span class="x_ContentPasted0">Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.</span></p><p><em><span class="x_ContentPasted0">Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.</span> </em></p></div>