<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p><span data-contrast="auto">At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</span><span data-ccp-props="{}"> </span></p><p><strong><span data-contrast="auto">So, what’s the role all about?</span></strong><span data-ccp-props="{}"> </span></p><p><span data-contrast="auto">This is an exciting consulting position within the NiCE – Value Realization Services (VRS) Organization that is focused on owning our customers’ business case and driving increased adoption and bottom-line ROI value of NiCE solutions. The ideal candidate brings a strong mix consulting and operations experience to be positioned strongly to lead customers through Contact Center/CCaaS Analytics and Quality program transformations. As a seasoned consultant in a technology company such as NiCE, one must possess a unique blend of business, subject matter expertise, and technical savvy to lead the team to deliver bottom line business impact via our software solutions. Candidates should be well experienced to act as a leading voice in maturing our VRS methodology and delivery of the services. This is a hands-on position where you are personally involved in direct consulting delivery of strategic advisory engagements. This consultant will work with multiple broad groups within NiCE and must have proven ability to influence cross-functional teams with or without formal “direct-line” authority and be effective working within a matrixed organization.</span><span data-ccp-props="{}"> </span></p><p><strong><span data-contrast="auto">How will you make an impact?</span></strong><span data-ccp-props="{}"> </span></p><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Provides best practice guidance to ensure customer fully optimizes their business process and maximizes the full potential of the NiCE offered Analytics and Quality solution(s)</span><span data-ccp-props="{}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Designs change strategy across people, process & technology</span><span data-ccp-props="{}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Serves as a consulting program leader, creating and owning the business case for a multi-tiered customer offering, leading multi-product projects</span><span data-ccp-props="{}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Builds long-term relationships with customers, becoming a trusted advisor</span><span data-ccp-props="{}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Provides individual accountability toward assurance of customer value realization</span><span data-ccp-props="{}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Identifies opportunities for additional engagements through service subscription renewals and business development</span><span data-ccp-props="{}"> </span></li></ul><p><strong><span data-contrast="auto">Key Responsibilities:</span></strong><span data-ccp-props="{}"> </span></p><ul><li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Deliver strategic consulting engagements</span></strong><span data-contrast="auto"> that drive measurable business improvements, client satisfaction, and successful adoption of NiCE solutions. </span><span data-ccp-props="{}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">Develop and execute business cases and value realization plans</span></strong><span data-contrast="auto">, aligning solution design, launch strategies, and success criteria with organizational priorities. </span><span data-ccp-props="{}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="auto">Lead change management and stakeholder engagement</span></strong><span data-contrast="auto">, securing executive sponsorship and cross-functional buy-in throughout the project lifecycle. </span><span data-ccp-props="{}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">Provide expert advisory and project management</span></strong><span data-contrast="auto">, including financial analysis, ROI modeling, and strategic recommendations to senior leadership. </span><span data-ccp-props="{}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><strong><span data-contrast="auto">Ensure program alignment and accountability</span></strong><span data-contrast="auto">, serving as the primary communication point and driving execution across consulting and implementation teams.. </span><span data-ccp-props="{}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1"><strong><span data-contrast="auto">Drive repeat business through successful delivery</span></strong><span data-contrast="auto">, thought leadership, and credibility in advisory services.</span><span data-ccp-props="{}"> </span></li></ul><p><span data-ccp-props="{}"> </span></p><p><strong><span data-contrast="auto">What’s in it for you?</span></strong><span data-ccp-props="{}"> </span></p><p><span data-contrast="auto">Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!</span><span data-ccp-props="{}"> </span></p><p> <br><span data-ccp-props="{}"> </span></p><p><strong><span data-contrast="auto">Requisition ID:</span></strong> <br><strong><span data-contrast="auto">Reporting into: </span></strong><span data-contrast="auto">Director, Business Consulting, VRS</span> <br><strong><span data-contrast="auto">Role Type: </span></strong><span data-contrast="auto">Individual Contributor</span><span data-ccp-props="{}"> </span></p><p> <br><strong><em><span data-contrast="auto">About NiCE</span></em></strong><span data-ccp-props="{}"> </span></p><p><em><span data-contrast="auto">NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.</span></em><span data-ccp-props="{}"> </span></p><p><em><span data-contrast="auto">Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.</span></em><span data-ccp-props="{}"> </span></p><p><em><span data-contrast="auto">NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</span></em><span data-ccp-props="{}"> </span></p><p> </p><div class="content-conclusion"><p><em><strong>About NiCE </strong></em></p><p><em>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. </em></p><p><em>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. </em></p><p><em>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</em></p><p> </p></div>