As a Business Application Analyst, you are responsible for the administration, solution design and delivery, and support for the applications under the Business Applications umbrella. You'll make sure that the processes needed for a business to function and succeed are running smoothly, acting as a technical point of contact to fix application and systems issues, as well as generating documentation and training materials.
Core Responsibilities include:
- Provide support for business users on enterprise level business applications (Microsoft365, PowerPlatform, Teams, SharePoint Online, CRM, GP, etc…)
- M365 experience building and configuring with PowerApps, PowerAutomate required
- Excellent communication and comprehension skills a must.
- Provide planning and organization on enhancement and upgrade projects
- Translate business requirements into technical requirements and solutions
- Proactively identify improvement opportunities
- Demonstrate ability to quantify results and impact on key performance indicators
- Formulate use cases, process flows and training material on systems and processes
- Support the creation of and/or create test plans and training materials relevant to the project
- Collaborate with resources to ensure all design requirements adequately reflect the defined business processes and fully support all components of the functional business requirements
- Other duties may be assigned based on company needs
Reports to:
Director of Business Applications
Requirements
- 3+ years of work with M365 Power Platform, SharePoint Online
- Must have experience with requirements analysis interacting with business users to define clear scope, and creating and managing proper cross-functional teams
- Excellent analytical and problem-solving skills, and experience applying these skills to resolve application design considerations and technical issues
- Experience working both independently and in a team-oriented, collaborative environment is essential
- SharePoint Online site design experience a plus
- Design and implementation of business process workflows
- Project Management experience a plus.
- Bachelor's degree, preferably in an IT-related field, and 3+ years experience.
Physical/Mental Demands:
- Remaining in a seated position
- Entering text or data into a computer
- Visual Acuity
- Talking
- Hearing
- Repetitive arm, hand, and finger motions
- Working remotely some or all of the time
Benefits
- Health insurance (4 different plans to choose from)
- Dental
- Vision
- Paid time off (PTO) or Flexible Time Off (FTO)
- 401(k)
- Basic Life Insurance and Long-Term Disability Insurance (paid by the company)
- Voluntary Life Insurance and Short-Term Disability Insurance
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- Rise Well Wellness Program
- Professional Development Reimbursement Program (PDRP)
- You will be part of our new Elevate program designed to recognize and reward employees for their hard work
About Us:
Headquartered in Chicago, RISING Medical Solutions is a privately held, financial solutions organization offering medical cost containment and care management services. With offices, providers, and case managers nationwide, RISING provides comprehensive medical claims solutions to our valued clients: insurance carriers, Fortune 1000 employers, third party administrators, and government organizations. At RISING, we’re committed to:
- Continuous technological improvement
- Entrepreneurial attitude
- Seven core values that emphasize teamwork, ethical behavior, customer service, continual improvement, positive attitude, focusing on what's really important, and keeping a sense of humor
- Responding quickly to client needs
- Being the best, not the biggest