Billing Support

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Billing Support in United States.

This role sits at the heart of revenue cycle operations, combining patient-facing communication with detailed billing and administrative work. You will support patients navigating pharmacy payments, resolve lab invoice discrepancies, and ensure accurate billing records across systems. The position is highly phone-intensive and requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-moving healthcare environment. You will also collaborate closely with pharmacy partners, clinical teams, and internal operations to ensure billing accuracy and continuity of care. This is a key role for maintaining financial integrity while delivering a smooth and supportive patient experience. The environment is dynamic, process-driven, and mission-focused on improving healthcare access and clarity.

Accountabilities

In this role, you will support end-to-end billing and revenue cycle processes with a strong focus on patient interaction and operational accuracy.

Serve as a primary point of contact for patients regarding pharmacy prescriptions, pricing, and payment coordination
Coordinate with third-party pharmacy partners to process payments, resolve discrepancies, and ensure timely resolution of issues
Review lab invoices to identify billing errors, duplicate charges, or insurance-related inconsistencies and manage dispute resolution through completion
Maintain accurate documentation of patient interactions, billing activity, disputes, and outcomes across systems
Handle medical records requests by verifying authorization and ensuring proper fulfillment tracking
Support data entry, billing record maintenance, and overall data integrity across platforms
Assist in improving billing workflows, SOPs, and operational processes in collaboration with cross-functional teams
Communicate professionally with patients, providers, and internal teams while ensuring timely issue resolution

Requirements

This position requires strong administrative precision, healthcare billing familiarity, and comfort in a high-volume, patient-facing environment.

1–2 years of experience in medical billing, pharmacy billing, healthcare administration, or related support roles
Prior experience as a Medical Assistant is highly valued
Strong understanding of revenue cycle processes, lab billing, or third-party pharmacy workflows
Excellent communication skills with the ability to handle sensitive patient interactions professionally
High attention to detail with strong follow-through on issue resolution and documentation accuracy
Ability to multitask and perform effectively in a fast-paced, phone-heavy environment
Proficiency with Microsoft Excel, Word, and billing or healthcare systems
Familiarity with HIPAA compliance and healthcare privacy standards is a plus
Associate degree or higher in healthcare administration, business, or related field preferred

Benefits

Competitive salary
Comprehensive medical, dental, and vision insurance
401(k) with employer match
Paid time off (PTO)
Employee perks and discounts
Remote work environment with required home office setup
Consistent weekday schedule (Monday–Friday, 8am–5pm Central)
Opportunities to contribute to process improvement in a growing healthcare organization

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Requirements

Benefits

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