Location: Remote
Hours: Full-time preferred (40 hours/week); minimum 30 hours/week
At Nabi Health, we provide weight-inclusive nutrition care for people navigating eating disorders, disordered eating, and body distress. Our clinical model is supported by a strong operational backbone, ensuring patients and providers have seamless, reliable experiences.
We are seeking a detail-oriented, proactive Billing & Backoffice Operations Coordinator to join our operations team. This role is essential to keeping our revenue cycle, scheduling, and administrative workflows smooth and compliant. If you thrive in structured processes, enjoy problem-solving, and care about supporting a mission-driven healthcare team, we’d love to meet you.
Manage day-to-day administrative operations, including scheduling, data entry, and clinician support
Oversee billing workflows and support revenue cycle management (RCM) activities
Reconcile claims, track denials, and follow up with payers to ensure timely reimbursement
Maintain accurate patient, provider, and insurance records within our EMR and practice management systems
Support onboarding of new clinicians into administrative and billing systems
Collaborate with operations leadership to streamline processes and improve efficiency
Ensure compliance with HIPAA and all payer requirements
Provide excellent communication and support to both clinicians and patients for administrative needs
Required:
1+ years of healthcare administration experience
Previous billing experience (insurance claims, denials, RCM workflows)
Strong organizational skills and attention to detail
Comfort with technology (EMRs, billing software, spreadsheets, Google Workspace)
Ability to work independently in a fast-paced, fully remote environment
Preferred:
Experience with eating disorder or behavioral health practices
Familiarity with payer credentialing and provider enrollment workflows
Experience with systems such as SimplePractice, Healthie, or similar EMRs
Knowledge of medical billing codes (CPT, ICD-10)
Problem-solver with a process-first mindset
Clear, timely communicator and reliable collaborator
Comfortable with ambiguity and rapid growth environments
Committed to equity, respect, and patient-centered care values
Competitive pay
Health, dental, and vision insurance (for full-time roles)
Reimbursement for home technology
Flexible scheduling within core business hours
Professional growth opportunities within a rapidly scaling health organization
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