Bank Reconciliation Specialist

• Prepare monthly bank reconciliations for assigned client accounts and maintain accurate reconciliation records.
• Access bank portals daily to download current month-to-date statements and save documentation according to established procedures.
• Download Lockbox and Correspondence files, apply standardized naming conventions, and upload files to the appropriate document management system.
• Enter daily deposit totals from the previous business day into reporting dashboards.
• Record prior-day deposits on monthly client reconciliation logs and maintain current and prior-month posting logs.
• Research and upload missing remittance documents required for payment posting.
• Investigate posting variances identified through bank statements and coordinate corrective action with the appropriate teams.
• Monitor remittance activity and identify items that have not been posted within established timelines, coordinating with posting teams to ensure timely completion.
• Investigate reconciliation discrepancies and work with relevant stakeholders to resolve variances accurately and efficiently.
• Monitor daily ERA activity to confirm electronic remittances are posting automatically and escalate missing ERA files to the supervisor.
• Provide insurance and check information needed to support ERA setup when required.
• Compare reported deposits with bank statement totals to verify completeness, accuracy, and reconciliation status.
• Identify and appropriately distinguish payments associated with internal and external sources.
• Complete all daily, weekly, and monthly assignments accurately, consistently, and within required deadlines while minimizing rework.
• Follow applicable billing standards, organizational policies, procedures, and relevant state and federal requirements.

Requirements

• High school diploma or GED required.
• At least 1 year of experience reconciling bank account deposits.
• Experience with healthcare payment processing or revenue cycle operations is beneficial.
• Knowledge of payer or payor portals is preferred.
• Strong understanding of basic mathematics, numerical accuracy, and reconciliation principles.
• Strong proficiency with Microsoft Outlook, Word, and Excel, including pivot tables, as well as database applications.
• Basic computer, internet, telephone, scanner, copier, fax, and related office technology skills.
• Basic touch-10-key proficiency and comfort working with financial and transactional data.
• Ability to read, understand, and apply applicable laws, regulations, policies, and procedures.
• Strong organizational and time-management skills with the ability to prioritize daily workloads and consistently meet deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to interact professionally and tactfully with individuals with diverse personalities and responsibilities.
• Strong attention to detail and commitment to producing accurate work without unnecessary rework or cross-checking.
• Ability to work independently while contributing effectively within a collaborative, fast-paced remote environment.
• Flexibility to adapt to changing priorities, workflows, and business requirements.

Benefits

• Competitive base compensation determined by geographic location, skills, experience, qualifications, and other job-related factors.
• Eligibility for a discretionary performance-based incentive bonus.
• Full-time remote work opportunity available nationwide within the United States.
• Rewards and recognition opportunities tied to performance.
• Employee referral bonus opportunities.
• Opportunity to develop expertise in bank reconciliation, payment posting, and healthcare revenue cycle operations.
• Collaborative work environment supporting healthcare providers nationwide.
• Equal opportunity workplace committed to inclusion and reasonable accommodations.