B2B Project Manager – Medically Tailored Meals (MTM)

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  • Company CookUnity
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 2 weeks ago - Updated 19 hours ago
<div class="content-intro"><h3>About CookUnity:</h3><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.</span></p><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: <strong data-stringify-type="bold">empower Chefs to nourish the world.</strong></span></p><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">If that mission has you hungry in more ways than one, you’ve found the right job posting.</span></p></div><h3>About the Team:</h3><p>The B2B team operates like a startup within CookUnity — an entrepreneurial, fast-paced, and innovative team that is charting a bold new path by bringing these same exceptional culinary experiences to businesses, organizations, and their employees.</p><p>This role will be reporting directly to the the Head of B2B, with the opportunity in the future to hire, train and manage sales representatives in your vertical.</p><p>You will work closely with the Head of B2B, the sales, marketing and product team around strategy and execution.</p><h3 class="p1"><strong>About the Role</strong></h3><p class="p2">We’re seeking a strategic, execution-driven Project Manager to lead the launch and&nbsp;coordination of CookUnity’s Medically Tailored Meals (MTM) programs across all markets.</p><p class="p2">This role will serve as the program integrator — orchestrating teams across Product, Culinary,&nbsp;Logistics, Operations, and Customer Experience to ensure each MTM launch is delivering an&nbsp;exceptional experience for both payers, members and chefs.</p><p class="p2">The Project Manager will own the end-to-end implementation lifecycle: from translating client&nbsp;and payer requirements into operational plans, through launch readiness, to post-launch&nbsp;optimization.</p><p class="p2">They’ll act as the&nbsp;central hub between internal teams and external partners,&nbsp;ensuring alignment, data visibility, and accountability at every stage.</p><p class="p2">This role partners closely with the Culinary Operations Lead and reports to the Head of B2B&nbsp;Operations, ensuring cross-functional alignment without direct production ownership</p><h3 class="p1"><strong>Key Responsibilities</strong></h3><p class="p2"><span class="s1">🚀</span><strong> Program Launch &amp; Market Expansion</strong></p><p class="p2">●&nbsp;Lead the planning, coordination, and execution of MTM launches across all CookUnity&nbsp;markets.</p><p class="p2">●&nbsp;Develop and maintain detailed launch timelines, trackers, and readiness checklists to&nbsp;ensure all milestones are met.</p><p class="p2">●&nbsp;Partner with Culinary Ops and Market Directors to validate production readiness, Chef&nbsp;participation, and logistics before launch.</p><p class="p2">●&nbsp;Translate client requirements (frequency, medical conditions, diets, geography) into&nbsp;internal workflows.</p><p class="p2">●&nbsp;Support pilot phases by tracking KPIs (enrollment, adherence, satisfaction) and iterating&nbsp;on launch playbooks.</p><p class="p2"><span class="s1">🧩</span><strong> Program Coordination &amp; Implementation</strong></p><p class="p2">●&nbsp;Act as the <strong>central operational point of contact</strong> for payer and hospital or clinic partners&nbsp;post-contract signature for program implementation.</p><p class="p2">●&nbsp;Translate contractual and compliance requirements into clear SOPs and coordinate&nbsp;execution with Product, Culinary, and Logistics teams.</p><p class="p2">● Manage internal launch meetings and ensure alignment between B2B, B2C Ops, and B2B CX.</p><p class="p2">●&nbsp;Ensure operational readiness across the full value chain: meal production, packaging,&nbsp;labeling, logistics, and support systems.</p><p class="p2">●&nbsp;Manage and mentor the Member Support Coordinator(s), ensuring smooth onboarding,&nbsp;order management, and reporting processes.</p><p class="p2"><span class="s1">🧑‍🍳</span><strong> Culinary &amp; Chef Coordination</strong></p><p class="p2">●&nbsp;Partner with the <strong>Culinary Operations Lead and R&amp;D </strong>to ensure MTM menus, SKUs,&nbsp;and volumes align with client needs and kitchen capacity.</p><p class="p2">●&nbsp;Communicate program requirements to the Culinary and R&amp;D teams, ensuring clarity on&nbsp;condition-specific guidelines and timelines.</p><p class="p2">●&nbsp;Gather feedback from users, partners, chefs and internal culinary partners to improve&nbsp;menu diversity, patient satisfaction.</p><p class="p2"><span class="s1">🧠</span><strong> Product Development &amp; Compliance</strong></p><p class="p2">●&nbsp;Collaborate with Product, Nutrition, and R&amp;D to ensure the platform supports&nbsp;MTM-specific workflows (menu selection, reporting, condition tags).</p><p class="p2">●&nbsp;Maintain a centralized repository of payer-approved menus and clinical standards.</p><p class="p2"><span class="s1">📊</span><strong> Data, Reporting &amp; Continuous Improvement</strong></p><p class="p2">●&nbsp;Consolidate enrollment, utilization, and satisfaction data into reporting dashboards for&nbsp;account managers and payer invoicing.</p><p class="p2">●&nbsp;Monitor key metrics: program readiness, launch timeliness, member satisfaction,&nbsp;retention, and client renewals.</p><p class="p2">●&nbsp;Synthesize learnings across programs to standardize best practices and feed continuous</p><p class="p2">product and process improvement for that specific business line.</p><h3 class="p1"><strong>Qualifications</strong></h3><p class="p2">●&nbsp;4–6 years of experience in <strong>project management, program coordination, or </strong><strong>operations</strong>, ideally within healthcare, nutrition, or payer-related programs.</p><p class="p2">●&nbsp;Proven track record of <strong>launching and scaling cross-functional programs</strong> across&nbsp;multiple markets.</p><p class="p2">●&nbsp;Strong stakeholder management skills — able to align diverse teams (product, culinary,&nbsp;ops, CX).</p><p class="p2">●&nbsp;Experience supervising and developing team members.</p><p class="p2">●&nbsp;Excellent organizational, analytical, and communication skills.</p><p class="p2">●&nbsp;Familiarity with HIPAA, payer workflows, or health<span class="Apple-converted-space"> &nbsp;</span>program compliance is a strong plus.</p><p class="p1">●<strong> </strong>Bilingual English/Spanish strongly preferred</p><h3><strong>Learn More About CookUnity</strong></h3><p>We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore:&nbsp;<a href="https://docs.google.com/presentation/d/1mGIRBDJLi0K908bKJtP24QNVMo6QmrsPrDeYCu4dAts/edit?usp=sharing"><strong>CookUnity's Leadership Principles</strong></a>&nbsp;– The values and behaviors that guide how we operate, collaborate, and scale.</p><p>We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!</p><hr><h2>Benefits</h2><p>🩺&nbsp;&nbsp;Health Insurance coverage</p><p>🌅&nbsp;401k Plan</p><p>📈&nbsp;We grow, you grow: Stock Options Plan granted on Day 1&nbsp;</p><p>🌟&nbsp;Eligible for a bi-annual performance bonus&nbsp;</p><p>⛱ Unlimited PTO&nbsp;</p><p>🗓️&nbsp;5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical</p><p>🐣&nbsp;Paid Family leave</p><p>🕯&nbsp;Compassionate Leave: 3-5 days each time the need arises</p><p>🥘&nbsp;A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly</p><p>🧘🏽‍♀️&nbsp;Wellness perks: access to fitness subsidies to build a healthy lifestyle</p><p>👩🏾‍🏫&nbsp;Personalized Spanish coach</p><p>🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><h3>Compensation</h3>All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.</div><div class="title">Pay Range for this position&nbsp;$95,000<span class="divider">—</span>$120,000 USD</div></div></div><div class="content-conclusion"><p><span style="font-size: 10pt;">If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you.&nbsp;<strong>Thank you for your time!</strong></span></p><p>&nbsp;</p><p><em><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><strong>CookUnity is an Equal Opportunity Employer</strong>. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.</span></em></p><p class="p-rich_text_section"><em><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>A quick note for all candidates</strong></span></em><br><em><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data)&nbsp;<strong data-stringify-type="bold">stay safe while applying to CookUnity.</strong>&nbsp;We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief&nbsp;<strong data-stringify-type="bold">“proof of humanity”</strong> to confirm that we’re connecting with a real person, not an impersonator. </span></em><em><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Here are a few tips to help you protect yourself and know what to expect from us:</span></em></p><ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">Apply only through our official channels. </strong></span><span style="font-family: helvetica, arial, sans-serif;">All open roles are listed on our official careers page:&nbsp;<a class="c-link" href="http://careers.cookunity.com/" target="_blank" data-stringify-link="http://careers.cookunity.com" data-sk="tooltip_parent">careers.cookunity.com</a></span></span></em></li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">Our recruiters are real people — and easy to verify. </strong></span><span style="font-family: helvetica, arial, sans-serif;">You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official&nbsp;<a class="c-link" href="https://www.linkedin.com/company/cookunity/" target="_blank" data-stringify-link="https://www.linkedin.com/company/cookunity/" data-sk="tooltip_parent">LinkedIn Company Page</a>.</span></span></em></li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">We only communicate through official CookUnity channels. </strong></span><span style="font-family: helvetica, arial, sans-serif;">That means emails ending in&nbsp;<code class="c-mrkdwn__code" data-stringify-type="code">@cookunity.com</code>&nbsp;and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.</span></span></em></li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">We’ll never ask for payment or personal financial details. </strong></span><span style="font-family: helvetica, arial, sans-serif;">If anyone does, please don’t share any information and let us know right away.</span></span></em></li></ul><p class="p-rich_text_section"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><em>If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and <strong>we care about keeping your experience (and safety) as genuine as possible.</strong></em></span></p></div>

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