Azure Virtual Desktop Specialist (North Detroit only - no remote)
Job Overview
We are seeking a highly skilled Tier 3 Managed Service Provider (MSP) Engineer with specialized expertise in Azure Virtual Desktop (AVD) implementation, configuration, and administration. The ideal candidate will play a critical role in designing, deploying, and maintaining virtualized desktop infrastructure for our enterprise clients.
Key Responsibilities
Azure Virtual Desktop and Infrastructure Management
- Perform comprehensive design and implementation of Azure Virtual Desktop environments
- Configure and optimize Azure Virtual Desktop host pools, application groups, and workspace configurations
- Develop and maintain detailed technical documentation for AVD infrastructure
Active Directory Administration
- Manage user account lifecycles in Active Directory (on-premises and Azure AD)
- Create, modify, and delete user, group, and computer accounts
- Implement and maintain group policies across the organization
- Configure and manage organizational units (OUs)
- Handle user access controls and permissions
- Troubleshoot authentication and access issues
- Manage password policies and implement password reset procedures
- Perform regular security audits of user accounts and access rights
Day-to-Day Administrative Tasks
- Conduct daily health checks of Azure and on-premises infrastructure
- Monitor system performance and resource utilization
- Manage and respond to service desk tickets
- Perform routine maintenance and system updates
- Conduct regular security vulnerability assessments
- Manage backup and disaster recovery processes
- Coordinate with vendor support for critical infrastructure components
- Maintain and update IT asset inventories
Advanced Technical Support
- Provide in-depth troubleshooting of complex AVD deployment and connectivity issues
- Design and execute migration strategies from legacy desktop infrastructure to Azure Virtual Desktop
- Create and maintain PowerShell and Azure CLI scripts for AVD automation
- Provide advanced technical support and guidance to lower-tier support teams
Technical Requirements
Azure and Virtualization Skills
- Advanced knowledge of Azure Virtual Desktop architecture
- Proficient in Azure Portal and Azure PowerShell administration
- Experience with Azure Active Directory and Conditional Access policies
- Understanding of Windows 10/11 multi-session operating systems
- Expertise in Remote Desktop Services (RDS) technologies
- Knowledge of FSLogix profile management and configuration
Active Directory and Identity Management
- Expert-level knowledge of Active Directory Domain Services (AD DS)
- Proficiency in Active Directory Users and Computers management
- Experience with Group Policy Object (GPO) design and implementation
- Understanding of LDAP, Kerberos, and authentication protocols
- Knowledge of identity synchronization (Azure AD Connect)
- Familiarity with multi-domain and forest trust configurations
Infrastructure and Networking
- Deep understanding of Azure networking concepts
- Experience with virtual network design and implementation
- Proficiency in configuring Azure network security groups
- Knowledge of load balancing and high availability configurations
- Understanding of Azure identity and access management
Technical Qualifications
- Microsoft Certified: Azure Virtual Desktop Specialty certification (preferred)
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- Minimum 3-5 years of experience in enterprise virtualization technologies
- Strong scripting skills (PowerShell, Bash)
- Excellent problem-solving and analytical skills
Additional Requirements
- Ability to work in a fast-paced, dynamic environment
- Strong communication skills, both written and verbal
- Capacity to explain complex technical concepts to non-technical stakeholders
- Commitment to continuous learning and staying current with Azure technologies
Preferred Qualifications
- Experience with Intune and endpoint management
- Knowledge of cloud security frameworks
- Familiarity with compliance and regulatory requirements in cloud environments
- Experience with zero trust security models
Physical Requirements
- Ability to work in a standard office environment
- Occasional on-call and after-hours support may be required
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