AxiUm- DSO Success Consultant

In this role, you will oversee and support revenue cycle operations for multi-site dental clients, ensuring billing accuracy, compliance, and timely reimbursement while acting as a key operational advisor.

• Manage end-to-end dental revenue cycle workflows, including billing, claims submission, payment posting, and collections support for multi-site practices.
• Handle insurance claim denials and adjudication processes, working to resolve issues and optimize reimbursement outcomes.
• Ensure adherence to dental industry best practices and strict compliance with HIPAA/PHI confidentiality requirements.
• Monitor account performance and support improvements in insurance collections and overall financial efficiency.
• Communicate regularly with client stakeholders to identify challenges, document issues, and recommend process improvements.
• Support client retention by meeting service expectations and maintaining high standards of customer satisfaction.
• Participate in team meetings, performance check-ins, and collaborate with internal leaders on operational improvements.

Requirements

This role requires hands-on experience in dental billing and revenue cycle management, along with strong communication and operational problem-solving skills in a client-facing environment.

• 2–3+ years of experience in dental billing, claims management, dental front office operations, or revenue cycle management (mandatory dental billing experience required).
• Experience with AxiUm is strongly preferred or highly valuable.
• Solid understanding of dental insurance processes, claim adjudication, and denial management workflows.
• Familiarity with dental industry best practices and willingness to learn new systems and practice management tools.
• Strong attention to detail with the ability to manage multiple accounts and priorities in a remote environment.
• Excellent written and verbal communication skills with a strong customer service mindset.
• Ability to maintain professionalism, meet deadlines, and work independently within structured processes.

Benefits

• 100% remote work arrangement with stable weekday schedule options
• Competitive hourly compensation with higher rate for AxiUm experience ($17.50–$20/hour + monthly bonus potential)
• Performance-based monthly bonus opportunities
• Long-term remote stability with no required travel
• Opportunity to work with multi-site dental organizations at scale
• Exposure to advanced dental revenue cycle operations and systems
• Supportive, structured environment with team collaboration and training opportunities