<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><em data-stringify-type="italic">Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.</em></span></p><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><em data-stringify-type="italic">We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.</em></span></p><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><em data-stringify-type="italic">Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.</em></span></p><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><em data-stringify-type="italic">We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.</em></span></p></div><p> </p><hr><p><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><strong>About the Role</strong>:</span></p><p><span style="font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65); font-size: 10pt;">We are looking for an Audit Support Analyst who is passionate about designing and implementing innovative products to join our team. </span></p><p><span style="font-size: 10pt; color: rgb(58, 59, 65);"><strong style="font-family: helvetica, arial, sans-serif;"><br>What You’ll Do:</strong></span></p><ul><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">Assist Audit Support leader with documenting, tracking, and reporting of audit and due diligence requests performed on Upgrade</span></li><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">Partner with internal stakeholders to coordinate the gathering of required documentation for audits and ensure completeness of responses</span></li><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">Follow-up with stakeholders to ensure timely response to audit requests and ensure deadlines are met</span></li><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">Assist with a variety of activities related to Audit Support including; calendar management, audit tracking, document gathering, and response quality review</span></li><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">Help maintain our centralized document management system for audit response materials, standardized responses, and other Enterprise Risk functions</span></li><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">Assist with supporting annual SOC1, SOC2, and compliance audits performed by third parties on Upgrade</span></li><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">Fulfill requests from internal stakeholders, vendors, and partners for information and documents that relate to Upgrade’s risk management activities. </span></li></ul><p><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><strong><br>What We Look For:</strong></span></p><ul><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">2+ years of experience at a financial services or technology firm</span></li><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">2+ years of experience in audit, risk/compliance, or IT role</span></li><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">Excellent verbal, written, and interpersonal communication skills</span></li><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">Highly organized and detail-oriented </span></li><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">Ability to operate in a fast-paced environment and prioritize critical issues</span></li><li style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);">Sense of ownership and responsibility towards problem solving </span></li></ul><p><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><strong> </strong></span></p><p><span style="color: rgb(58, 59, 65); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>What We Offer You: </strong></span></p><ul><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; color: #3a3b41; font-size: 10pt;">Competitive salary and stock option plan</span></li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; color: #3a3b41; font-size: 10pt;">100% paid coverage of medical, dental and vision insurance </span></li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; color: #3a3b41; font-size: 10pt;">Flexible PTO</span></li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; color: #3a3b41; font-size: 10pt;">Competitive 401(k) and RRSP program</span></li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; color: #3a3b41; font-size: 10pt;">Opportunities for professional growth and development </span></li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; color: #3a3b41; font-size: 10pt;">Paid parental leave</span></li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; color: #3a3b41; font-size: 10pt;">Health & wellness initiatives</span></li></ul><p><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65);"><strong>#LI-Hybrid #BI-Hybrid #LI-Remote #BI-Remote</strong></span></p><div><p><span style="font-size: 8pt;"><strong><em>For California residents:</em></strong><a href="https://www.upgrade.com/PRIVACY_POLICY_CALIFORNIA_EMPLOYEE/"><strong><em> </em></strong><strong><em>Upgrade's California Notice at Collection and Privacy Policy</em></strong></a><strong><em> describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.</em></strong></span></p></div><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65); font-size: 10pt;"><em>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. </em></span></p><p><span style="font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65); font-size: 10pt;"><em><em data-stringify-type="italic">Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement</em>.</em></span></p></div>