About Kaya
Kaya by Chemin Sdn Bhd is a community for high-performing data annotators who play an integral role in shaping the future of machine learning and artificial intelligence.
Kaya offers a collaborative environment where ambitious annotators can thrive. It is a tight-knit community that supports members' professional growth and helps them build a long-term career in data labelling and AI.
Join Kaya and start contributing to impactful AI projects.
About the Role
We are looking for native U.S. English speakers to join a short-term remote project helping train AI language systems.
Your task in this project is to record natural customer service conversations based on client-provided scripts and accurately transcribe your own recordings. These conversations reflect how people naturally speak in real-life customer service interactions, helping AI better understand authentic U.S. English speech.
If you're comfortable working with audio, detail-oriented, and can commit a few hours a day, this project is for you.
Requirements
What You'll Be Doing
- Record natural customer service conversations by following client-provided scripts
- Transcribe your own recordings accurately
- Segment audio into natural speech units
- Identify and label speakers when multiple voices are present
- Apply transcription guidelines, punctuation, and annotation tags correctly
- Follow project guidelines to maintain high-quality outputs
- Communicate actively with the Project Manager for clarifications
Project Details
- Duration: Approximately 2 months
- Time commitment: Around 4–6 hours per day
- Onboarding Training: Mandatory (TBD, during office hours 9:00 AM–6:00 PM GMT-3)
- Working hours: Flexible (tasks can be completed anytime before the assigned deadline)
Pay Rate
- Audio Collection: USD 1 per accepted audio minute
- Transcription: USD 2 per accepted task (AHT: ~30–60 minutes per task)
- Project Period: July – August 2026
What Do I Need?
- Native speaker of U.S. English
- Strong listening, reading, and writing skills in English
- Excellent attention to detail and ability to follow written guidelines
- Detail-oriented and patient, able to maintain at least 95% accuracy
- Willing to ask questions when unsure
- Quiet environment suitable for recording audio
- Laptop or desktop with a stable internet connection
- Ability to manage your own time and meet deadlines
- Willing to complete a mandatory pre-assessment as part of the screening process, assessment here: https://forms.gle/Vkhfz2fGVXiWvHMv6
A mandatory pre-assessment will be shared to evaluate whether your skill and language proficiency meets the project's quality standards.
Bonus point: Previous experience in transcription, audio annotation, data labelling, or AI-related projects.
Benefits
- Work remotely from anywhere
- Be part of an AI project representing authentic U.S. English conversations
- Priority consideration for future opportunities
- Gain hands-on experience in AI language data, transcription, and audio annotation
- Contribute to building smarter and more inclusive AI language technologies