Associate Director, Operations

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Provide strategic and operational support to the Area Head, Clinical Site Management (CSM) in developing, aligning, resourcing, and executing functional, operational, and financial priorities ensuring alignment with overarching Clinical Development Operations, Clinical Site Management, and key stakeholder projects and strategies.

Responsibilities

• Provides leadership and develops strategic recommendations to departments to ensure all functional areas operate within the current Plan/Update budget. Resource Management: Strategic global clinical resource planning for current and planned trials, identify potential HC shortfalls and surpluses, and provide solutions and metrics
• Support Area Head with communicating and championing their leadership vision, mission, and objectives. Serve as a positive and visible role model for change - actively engages their assigned leadership team to build sponsorship of key initiatives; identify, propose, and track actions to ensure alignment with wider business initiatives. Actively support planning and execution of change management communications and events and track completion in dashboards.
• Drive team’s initiatives aimed at optimizing efficiencies and identifying synergies across team as well as drive optimization of business processes aligned across CDO. Support consistency in TA and area processes (i.e., highlights, dashboard, metrics) working closely with Country Clinical Operations Managers, TA Directors, and Associate Directors.
• Partner with the Area and Global extended leadership teams on meetings with developing scope and agenda, identifying contributors, ensuring clear understanding of requirements and expectations, and tracking progress, key decisions, and action items.
• May help drive identification and definition of team’s KPIs/key metrics and ensure accurate and timely reporting to key business partners. As needed, support communication of major initiatives and KPIs to senior leaders and other key stakeholders; May assist Leadership Team to highlight key variances to metrics and in identifying and managing the factors driving these variances.
• Harmonize team activities, where relevant, by identifying and promoting best practices within (and across) the therapeutic areas and driving adoption and utilization of existing tools and resources available for team.
• Support the team with the resourcing planning, ensuring that goals are aligned. Act as operational resource for Leadership Team as structure and resources are being determined and allocated.
• Support with creation and maintenance of functional Resource Models, validate models and ensure alignment across CSM, as needed. Support with resource management and advise on strategy of future state based on demand for team.
• Lead or support identification and execution of team-specific onboarding and training initiatives to enhance general onboarding and to meet specific continuing role-based training needs identified during the planning processes in further support with CDO transformation and initiatives.
• Maintain metrics for team’s hiring progress in line with strategy and where necessary propose potential mitigation actions to support TA Directors to address gaps against strategy.

Qualifications

• Bachelor/Master of Science (BSc/MSc), or PhD in Science of Business-related Field
  BSc with 10+ yrs
  MSc with 8+ yrs
  Ph.D. with 6+ yrs
  8+ years of clinical operations experience is required. Experience in clinical site management is preferred.
• Knowledge of standard business procedures including project management, finance, and budgeting.
  Team, drug development, or project management related experience.
  Advanced knowledge of standard business procedures including project management practices, portfolio review, finance, and budgeting.
   
• Demonstrated leadership skills with broad business orientation.
  Advanced operations management experience of 3-5 years in the pharmaceutical or health care industry.
• Requires multi-faceted, broad-based experience in several functions. Is considered to have in depth knowledge of operational business needs, issues, mitigation plans, etc.
  Operations experience with large budget and matrixed environment is preferred.
• Self-starter with vision and initiative and the ability to work unsupervised towards the achievement of challenging goals.
• Sound judgment, strong planning and organizational skills, and the ability to get things done.
• Excellent communication, networking, tact and diplomacy, and people skills. Experience in conflict- and problem-solving capabilities.

Key Stakeholders 

Pharmaceutical Development and Clinical Operations Senior Leadership, Finance, HR

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html