Associate Account Manager - Commercial Lines

In this role, you will support the full lifecycle of commercial insurance accounts while ensuring accuracy, responsiveness, and compliance across all servicing activities:

• Assist Account Managers with policy servicing tasks including renewals, endorsements, certificates, and documentation management.
• Maintain and update agency management systems, ensuring data accuracy and paperless workflow compliance.
• Coordinate with carriers, clients, and internal/offshore teams to gather required information and resolve account issues.
• Support the renewal process by preparing applications, requesting quotes, and organizing client-facing materials.
• Handle certificate requests, surplus lines filings, loss runs, and other administrative insurance processes.
• Monitor policy discrepancies and assist in identifying coverage needs or corrections.
• Contribute to account growth through support of new business opportunities and account rounding initiatives.

Requirements

This position requires hands-on experience in commercial insurance operations, strong organizational ability, and the capacity to manage multiple priorities in a structured environment:

• 1–5 years of experience in Commercial Lines insurance (retail or brokerage environment preferred).
• Active Property & Casualty (P&C) insurance license required.
• Strong understanding of insurance policies, renewals, endorsements, and carrier processes.
• Proficiency with agency management systems and strong computer skills, including Microsoft Office.
• Excellent attention to detail with accurate data entry and documentation management abilities.
• Strong communication skills for client, carrier, and internal coordination.
• Ability to problem-solve, prioritize tasks, and meet deadlines in a fast-paced setting.
• Customer-focused mindset with a proactive, team-oriented approach.

Benefits

• Remote-first work environment with home-based flexibility.
• Career progression pathway toward Account Manager responsibilities.
• Competitive compensation aligned with experience and insurance licensing.
• Opportunity to work within a structured commercial insurance operations model.
• Exposure to large-scale account management and carrier relationships.
• Collaborative, team-driven environment with cross-functional support.