Application Administrator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Application Administrator based in United States.

The Application Administrator plays a key role in ensuring the stability, performance, and continuous improvement of core business applications.
This role serves as a primary bridge between IT and business users, translating operational needs into effective system configurations and enhancements.
You will act as a subject matter expert for one or more enterprise applications, supporting end users and resolving complex functional issues.
The position involves close collaboration with cross-functional teams to support organizational initiatives, projects, and process improvements.
You will also contribute to system reliability by identifying root causes, recommending enhancements, and ensuring high-quality user support.
In addition, this role offers the opportunity to mentor junior team members and help strengthen overall team capability and knowledge sharing.

Accountabilities:

Provide advanced support and configuration for enterprise applications, resolving complex user issues in a timely and professional manner.
Serve as the main liaison between IT and business units, supporting application enhancements and improvement initiatives.
Partner with technical and functional teams to troubleshoot and resolve escalated system issues.
Ensure accurate documentation of incidents, solutions, processes, and system procedures within tracking systems.
Participate in IT projects supporting business priorities, including system improvements and operational initiatives.
Recommend system and process enhancements to reduce recurring issues and improve user experience.
Act as a mentor and knowledge resource for junior team members, supporting their development and performance.

Requirements:

Minimum of 2 years of experience in business systems analysis and application administration/support (e.g., ERP, Finance, HR, Order-to-Cash, or similar platforms).
At least 2 years of experience working with SQL for data analysis and troubleshooting.
Experience collaborating with offshore development and QA teams.
Ability to document business processes, write technical/business procedures, and produce clear reports.
Strong analytical skills with the ability to map and improve processes (including flowcharting).
Proven experience diagnosing and resolving complex application issues in a fast-paced environment.
Strong communication, collaboration, and problem-solving skills with a service-oriented mindset.

Benefits:

Competitive compensation package with comprehensive employee benefits.
Medical, dental, and vision insurance coverage.
Health care and dependent care flexible spending accounts.
Short-term and long-term disability coverage.
Life insurance and accidental death & dismemberment insurance.
Employee Assistance Program (EAP) and employee discount programs.
Retirement plan with company match and Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO) and additional leave benefits.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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