Application Administrator

About the role

The Application Administrator is responsible for supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure. The ideal candidate will assist in defining requirements, designing and building data center technology components and testing efforts. The Application Administrator is responsible for the technical administration, maintenance, and optimization of an organization's software applications. This role ensures high availability, security, and performance of critical business systems like ERPs, CRMs, and SaaS solutions by performing regular updates, troubleshooting complex issues, and managing user access. The Application Administrator may assist with plan, design, develop, migrate, install, or implement various technology products, or enhance computer programs. This individual applies knowledge of software and programming to deploy or migrate and test applications and produce the necessary outcome for clients. The App Migration Junior may: • Support acceptance testing of applications in target cloud environment • Support application bug fix for migration-related application defects • Structure and coordinate with application functional owners for the required testing of applications prior to, during, and post migration • Report and resolve issues related to infrastructure and application migration activities. Determine the Definition of Ready for work items to be slotted into a Sprint, Deliver working software or acceptable deliverables in every iteration), Help the Product Owner break larger work items (Epics, User Stories) into smaller User Stories based on functionality, Estimate Product Backlog items (Epics, User Stories), Decompose User Stories into smaller, actionable Tasks, Estimate Tasks during Sprint Planning, Commit to Sprint delivery based on the Definition of Done, Adhere to the Definition of Done, Report daily status & impediments during Daily Stand-Up, Escalate impediments, Frequent (daily) communication with and demonstration of progress to the Product Owner, Maintain all boards (Scrum), Maintain project management tool (JIRA).

What you'll do

The Application Administrator is responsible for the technical administration, maintenance, and optimization of an organization's software applications. This role ensures high availability, security, and performance of critical business systems like ERPs, CRMs, and SaaS solutions by performing regular updates, troubleshooting complex issues, and managing user access.

• Application Maintenance: Install, configure, and upgrade server-side and client-side application software. Applications include but not limited to Windows Server 2022, Windows 11, Cloudbees Jenkins, Ansible, Loadrunner, FlexDeploy, ConfigSnapShot etc. Administrator maintaining applications, production uptime, licensing, managing vulnerabilities and addressing upgrade related tasks.
• System Monitoring: Proactively monitor application performance, uptime, and logs to prevent or minimize customer impact.
• Troubleshooting: Provide Tier 2/3 support to diagnose and resolve software bugs, system errors, and integration failures.
• User Management: Administer user security, permissions, and roles within applications to maintain data integrity and compliance.
• Automation: Write and maintain scripts (e.g., PowerShell, Bash, Python) to automate routine tasks and backups.
• Vendor Liaison: Collaborate with external software vendors to resolve technical issues and evaluate new features.
• Documentation: Create and maintain technical guides, user manuals, and system configuration databases.
• Change Management: Coordinate maintenance windows and patches according to established organizational policies.

Roles and responsibilities include but are not limited to :

• Monitor existing systems
• Oversee the deployment and installation of new network hardware and software
• Provide technical directions to IT support staff
• Design, implement, and conduct test and evaluation procedures to ensure system requirements are met
• Evaluate hardware and software and resolve LAN/MAN/WAN network related problems
• Network Senior is competent in subject matter and concepts and may lead individuals assisting in the work.

Qualifications

• US Citizen with Active Secret Secret Clearance
• Bachelors Degree Desired
• Skills: 2-3 Years hands on experience as a System Administrator / Applications Linux, Oracle Database, Red Hat OS Administration, Oracle Cloud Infrastructure, Terraform, Ansible, Cloudbees Jenkins, Automation and Cloud Native Architectures
• Strong verbal, written, organizational and documentation skills.
• Current Comptia Security + OR any of the following certifications for 8570 Baseline also are acceptable: CISSP, CCNA, CAP, CASP+ CE, CCISO, CND, CSSLP, CYSA+, GSLC, SSCP

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.