Analyst – Client Reporting and Analytics

• Build, test, maintain, and enhance scalable dashboards, embedded analytics, and client-facing reporting solutions using platforms such as Power BI, Tableau, and Looker.
• Develop standardized and reusable reporting and analytics solutions that can support multiple client engagements.
• Partner with customer success, product, engineering, data, and business stakeholders to understand client needs and translate them into effective reporting solutions.
• Define reporting requirements, key performance indicators, data needs, specifications, and documentation to support dashboard development and future enhancements.
• Collaborate with data engineering teams to support client-ready data models, schema layers, transformations, and reporting performance.
• Analyze data and trends, validate metrics, identify meaningful insights, and provide recommendations that support business and operational decision-making.
• Validate data, reconcile reporting discrepancies, and proactively identify issues affecting reporting accuracy, consistency, or reliability.
• Maintain accurate data mappings across internal, external, and client-specific data sources.
• Support data governance, privacy, quality, and reporting standards within a life sciences environment.
• Partner with reporting and analytics leadership on AI-enabled reporting, predictive analytics, executive dashboards, and self-service analytics capabilities.
• Deliver dashboard demonstrations, user training, reporting documentation, user guides, and FAQs for clients and internal stakeholders.
• Respond to reporting and analytics questions from clients and internal teams while identifying opportunities to improve usability, automation, and dashboard performance.
• Work across a diverse technology and data environment that may include Power BI, Microsoft Fabric, Excel, SQL, Azure SQL, Azure Data Lake, Power Platform, CRM platforms, healthcare and life sciences data sources, proprietary datasets, and client data warehouses.

Requirements

• Minimum 3 years of professional experience in reporting and analytics, business intelligence, data analysis, or a related field; 5 or more years is preferred.
• Demonstrated experience developing dashboards and reports using Microsoft Power BI.
• Tableau or Looker experience is a plus.
• Advanced proficiency in Microsoft Power BI, Excel, and SQL.
• Experience writing SQL queries and working with relational data.
• Strong understanding of data modeling, data marts, data warehousing, and data transformation concepts.
• Experience gathering and translating business stakeholder requirements into practical reporting and analytics solutions.
• Ability to transform complex datasets into clear reporting, actionable insights, and client-ready visualizations.
• Experience working with life sciences, pharmaceutical, healthcare, commercial, clinical, or operational data is preferred.
• Experience with CRM data, including Veeva or Salesforce, is preferred.
• Familiarity with Microsoft Fabric or AI-assisted analytics is preferred.
• Strong analytical thinking, problem-solving, attention to detail, and data-quality skills.
• Excellent client-service and stakeholder-management abilities, with confidence communicating with both technical and non-technical audiences.
• Strong presentation, training, documentation, and user-enablement skills.
• Ability to manage multiple priorities, collaborate across teams, and work effectively in a primarily remote environment.
• Strong written and verbal communication skills, with the ability to explain complex analytical concepts clearly.
• Curiosity and adaptability, with an interest in learning new technologies, platforms, and data environments.
• Bachelor’s degree or equivalent professional experience in analytics, information technology, business, data science, or a related discipline is preferred.
• Must be currently authorized to work full-time in the United States without current or future visa sponsorship.
• Candidates located in the Eastern or Central U.S. time zones are preferred.

Benefits

• Annual salary range of $120,000–$130,000 USD, depending on education, experience, skill set, and certifications.
• Comprehensive benefits package tailored to the role and location.
• Medical, dental, and vision coverage.
• Life insurance.
• Disability insurance.
• 401(k) retirement plan.
• Paid time off.
• Primarily remote work model designed to support work-life balance.
• Supportive, collaborative, and inclusive work environment.
• Opportunities to contribute to innovative analytics, AI-enabled reporting, and technology-driven initiatives within the life sciences sector.
• Opportunities for professional growth while working with diverse client engagements, technologies, and data environments.
• Equal employment opportunity and a workplace committed to diversity, equity, and inclusion.