Amazon Account Director

Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies.

We’re filling this role for a client -- a fast-growing wellness startup developing herbal remedies for modern health challenges.

Job Description

This role is responsible for managing and optimizing the brand's presence on Amazon to drive revenue growth, improve brand visibility, and enhance customer experience. In this role, you will manage the Amazon 3P account, execute high-impact commercial strategies to exceed KPIs, unlock new growth opportunities, and deliver an exceptional customer experience. The ideal candidate has extensive experience managing Amazon 3P seller accounts and excels in developing and executing strategies to optimize performance.

This role is for you if you have strong P&L expertise, a proactive mindset and deep Amazon FBA knowledge. You enjoy owning all aspects of the Amazon channel -- from day-to-day operations to long-term growth planning. The role will report to the SVP of Marketing and Communications and work closely with Marketing, Operations, and Finance.

Responsibilities

• Develop and execute comprehensive Amazon growth strategies to increase sales, marketshare, and brand visibility across all relevant Amazon marketplaces

• Manage day-to-day Amazon Seller Central and/or Vendor Central operations, including product listings, pricing, inventory management, and order fulfillment coordination

• Optimize product detail pages with compelling copy, high-quality images, A+ content, and keyword-rich descriptions to improve conversion rates and search visibility

• Plan and execute Amazon advertising campaigns (Sponsored Products, Sponsored Brands, Sponsored Display, DSP) to drive traffic and sales while maintaining target ACOS/ROAS goals

• Monitor and analyze Amazon performance metrics including sales velocity, conversion rates, organic rankings, advertising performance, and customer reviews

• Conduct keyword research and implement SEO best practices to improve organic search rankings and product discoverability

• Manage Amazon inventory planning and forecasting in coordination with Operations team to prevent stockouts and overstock situations

• Handle Amazon account health issues, including policy violations, listing suppressions, and account performance notifications

• Implement brand protection strategies to combat unauthorized sellers, counterfeit products, and MAP violations

• Analyze competitor activity, pricing strategies, and market trends to identify opportunities and threats

• Manage customer reviews and feedback, responding to negative reviews and implementing strategies to improve overall ratings

• Prepare and present regular performance reports to leadership team with actionable insights

• Stay current with Amazon policy changes, new features, and industry best practices

Requirements

• Bachelor's degree in Business, Marketing, eCommerce, or related field

• 3-5 years of experience managing Amazon accounts, preferably for consumer brands (experience in supplements category on Amazon is a plus)

• Proven track record of driving significant Amazon sales growth and improving key performance metrics

• Expert knowledge of Amazon Seller Central and/or Vendor Central platforms

• Strong experience with Amazon advertising (PPC, DSP) and ability to manage substantial ad budgets effectively

• Proficiency with Amazon analytics tools and third-party software (Helium 10, Jungle Scout, Keepa, etc.)

• Deep understanding of Amazon SEO

• Experience with inventory planning and demand forecasting for eCommerce

• Strong analytical skills with ability to translate insights into actionable strategies

• Excellent written communication skills for creating compelling content and customer communications

• Experience with brand protection and MAP enforcement preferred

• Familiarity with additional marketplaces (Walmart+, Target, etc.) is a plus

• Passion for eCommerce and staying ahead of trends

• Entrepreneurial spirit and a passion for contributing to high-growth environments

• Passion for wellness, natural products, and the brand's mission

Why work with us?

• Be part of a fast-growing health & wellness startup disrupting the intersection of food and medicine – preventative healthcare rooted in herbal medicine.

• We’ve experienced 100x growth in two years, raised over $16M in capital, and quadrupled the size of our team in the last 9 months.

• Work in a tight-knit, passionate team where you’ll have ownership of your responsibilities and the opportunity to learn and grow.

• Collaborate with a seasoned second-time founder and executive team.

Compensation:

• $110,000-135,000 base salary, depending on experience

• Eligibility for performance bonus

• Comprehensive medical, dental, and vision plans

• Monthly paid Mental Health Days in addition to PTO

• Monthly product stipend